Visitor Welcome Team Member
Quick answer
National Trust is hiring an entry-level Visitor Welcome Team Member in Shrewsbury, Shropshire, to provide excellent customer service and ensure visitors have a memorable experience. The role is in-office and offers various benefits.
- Role
- Visitor Welcome Team Member
- Organization
- National Trust
- Location
- Shrewsbury, Shropshire
- Work setup
- On-site
- Level
- Entry
- Category
- Other
The role
You will play a core part in delivering fantastic customer service at the Attingham Estate, providing a warm welcome and giving information to visitors to ensure their experience is enjoyable and memorable.
What you'll do
- Provide a warm welcome and give information to visitors
- Ensure visitors have an enjoyable and memorable visit
- Help with site coordination
- Talk about conservation work and exciting programming and events
- Maintain site presentation through litter picks and ensuring signage is clean and presentable
- Ensure Visitor Reception is tidy and clean
What it takes
- Focused on giving great service
- Motivated to help achieve team targets
- Team player
- Happy to work on your own initiative
- Well-organized and adaptable
- Willing to learn new skills
What you'll bring
How we treat you
Substantial pension scheme, free entry to National Trust places, rental deposit loan scheme, season ticket loan, EV car lease scheme, perks at work discounts, holiday allowance, flexible working, employee assistance programme, free parking at most Trust places
Frequently asked questions
Where is the job located?
The job is located in Shrewsbury, Shropshire.
What is the compensation?
Compensation is not specified.
What are the key qualifications required?
Key qualifications include being focused on giving great service, motivated to help achieve team targets, a team player, happy to work on your own initiative, well-organized and adaptable, and willing to learn new skills.
How do I apply?
You will need to complete the online assessment instead of using a CV or online application form. The provisional interview date is Friday 13 November.
What are the benefits?
Benefits include a substantial pension scheme, free entry to National Trust places, rental deposit loan scheme, season ticket loan, EV car lease scheme, perks at work discounts, holiday allowance, flexible working, employee assistance programme, and free parking at most Trust places.
How to apply
Apply directly on National Trust's site. We link straight through — no resume parsing, no profile to fill out.
This listing is aggregated from a third-party source and its summary may be auto-generated, so details can be inaccurate or out of date. ForGood is not the employer and is not liable for the content — please verify everything on National Trust's official posting before applying.