Visitor Services Associate
Quick answer
The Lucas Museum of Narrative Art is hiring a Visitor Services Associate to support the museum's operations and provide exceptional customer service in Los Angeles, CA. Full-time, part-time, and seasonal positions available with a competitive compensation package.
- Role
- Visitor Services Associate
- Organization
- Lucas Museum of Narrative Art
- Location
- Exposition Park, Los Angeles, CA
- Work setup
- On-site
- Level
- Entry
- Category
- Other
The role
The Lucas Museum of Narrative Art is seeking a Visitor Services Associate to support the smooth day-to-day operations of the museum and provide exceptional customer service to visitors.
What you'll do
- Serve as first point of contact and ambassador for all Museum guests
- Maintain a thorough understanding of the museum’s policies and programs
- Perform assigned workstation responsibilities
- Promote and sell ticket sales and membership programs
- Ensure all publicly accessible spaces are clean and visitors comply with museum policies
- Collaborate on special museum initiatives
What it takes
- Minimum of two years of experience in a high-volume, guest-service oriented environment
- Experience in an arts and cultural organization or high-volume environment preferred
- Proficient in ticketing software, experience in Tessitura is a plus
- Ability to work flexible hours including weeknight evenings, weekends, and holidays
- Physical requirements: ability to stand and walk for extended periods, move throughout multiple museum locations, and communicate effectively
What you'll bring
Frequently asked questions
Where is the job located?
Exposition Park, Los Angeles, CA
What is the compensation package?
Not specified in the job posting
What are the key qualifications required?
Minimum of two years of experience in a high-volume, guest-service oriented environment, experience in an arts and cultural organization or high-volume environment preferred, proficient in ticketing software, experience in Tessitura is a plus, ability to work flexible hours including weeknight evenings, weekends, and holidays
How do I apply?
Applications are accepted on a rolling basis, with a deadline of September 30, 2023
How to apply
Apply directly on Lucas Museum of Narrative Art's site. We link straight through — no resume parsing, no profile to fill out.
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