Visitor Experience & Engagement Operations Officer
Quick answer
Wellcome Trust is hiring a Visitor Experience & Engagement Operations Officer (on-site in the United Kingdom) with a salary range of £31,920 - £39,900 per annum.
- Role
- Visitor Experience & Engagement Operations Officer
- Organization
- Wellcome Trust
- Location
- Wellcome Building, United Kingdom
- Work setup
- Remote
- Level
- Entry
- Compensation
- £31,920 p.a. - £39,900 p.a.
- Category
- Programs & Operations
The role
The Visitor Experience & Engagement Operations Officer at Wellcome Trust is responsible for ensuring the safe, smooth and consistent operation of the venue, including acting as Duty Manager and First Aider, leading incident responses, and providing administrative, operational, and logistical support.
What you'll do
- Ensure the safe, smooth and consistent operation of the venue as Duty Manager and First Aider
- Lead incident responses and support an inclusive and accessible visitor experience
- Manage staffing rotas and resource planning
- Support meetings and communications, maintain records and systems
- Provide box office and project support
What it takes
- Experience in a customer or visitor-focused environment
- Knowledge of operational logistics and delivery
- Experience working in a visitor facing role in a museum, gallery, library or heritage environment
- Experience of working in a large inter-disciplinary team
- High degree of computer and online literacy with knowledge of Windows/Microsoft applications
What you'll bring
Frequently asked questions
Where will I be working?
You will be working at the Wellcome Building in the United Kingdom.
What is the compensation?
The salary range is £31,920 - £39,900 per annum.
Is the job remote?
The position is mainly on-site with some opportunities for remote working.
What are the key qualifications required?
Experience in a customer or visitor-focused environment, knowledge of operational logistics and delivery, experience working in a visitor facing role in a museum, gallery, library or heritage environment, experience of working in a large inter-disciplinary team, and high degree of computer and online literacy with knowledge of Windows/Microsoft applications.
How do I apply?
Please submit an updated CV and answer 2 application questions to demonstrate that you meet the minimum requirements for the role.
How to apply
Apply directly on Wellcome Trust's site. We link straight through — no resume parsing, no profile to fill out.
This listing is aggregated from a third-party source and its summary may be auto-generated, so details can be inaccurate or out of date. ForGood is not the employer and is not liable for the content — please verify everything on Wellcome Trust's official posting before applying.