Technical Support Specialist
Quick answer
The World Bank is hiring a Technical Support Specialist in Washington, DC, for an in-office position with a Master's degree and at least 5 years of experience, to provide support for on-prem search indices and legacy pipelines migration.
- Role
- Technical Support Specialist
- Organization
- World Bank
- Location
- Washington, DC, United States
- Work setup
- On-site
- Level
- Entry
- Category
- Engineering & Technology
The role
The role involves providing frontline support for on-prem search indices, troubleshooting data ingestion problems, and supporting the migration of ingestion pipelines from legacy ETL systems to Databricks-based pipelines and Azure Search indexing.
What you'll do
- Provide frontline support for on-prem search indices
- Troubleshoot data ingestion problems within legacy pipelines
- Support the migration of ingestion pipelines from legacy ETL systems to Databricks-based pipelines and Azure Search indexing
- Assist downstream application teams using legacy search APIs
- Guide users and product teams through changes in search behavior
- Participate in content validation, smoke testing, and quality assurance cycles
What it takes
- Master’s degree in computer science or related field + at least 5 years' experience OR Bachelor’s degree + at least 7 years' experience
- Strong experience in .NET/C#, ASP.NET, and enterprise application development
- Hands-on expertise with Azure services including Functions, Logic Apps, Service Bus, Azure SQL, Key Vault, and Application Insights
- Experience designing and supporting REST APIs, microservices, and system integrations
- Knowledge of Microsoft Entra ID (Azure AD), OAuth 2.0, OpenID Connect, and secure application authentication
- Proficiency in Azure DevOps, GitHub Actions, CI/CD pipelines, automated testing, and release management
What you'll bring
Frequently asked questions
Where is the job located?
The job is located in Washington, DC, United States.
What is the compensation?
The compensation is not specified.
What are the key qualifications required?
Key qualifications include a Master’s degree in computer science or related field with at least 5 years of experience, or a Bachelor’s degree with at least 7 years of experience, and strong experience in .NET/C#, ASP.NET, and enterprise application development.
How do I apply?
You can apply now by clicking the 'Apply Now' button on the job posting.
Is the job remote?
The job is an in-office position in Washington, DC, United States.
How to apply
Apply directly on World Bank's site. We link straight through — no resume parsing, no profile to fill out.
This listing is aggregated from a third-party source and its summary may be auto-generated, so details can be inaccurate or out of date. ForGood is not the employer and is not liable for the content — please verify everything on World Bank's official posting before applying.
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