Technical Support Intern (BTS)
Quick answer
Save the Children is hiring a hybrid Technical Support Intern (Fairfield, CT or Lexington, KY) paying $17/hour to provide hardware/software support and assist with office operations.
- Role
- Technical Support Intern (BTS)
- Organization
- Save the Children
- Location
- Hybrid – Fairfield, CT and Lexington, KY
- Work setup
- Hybrid
- Level
- Entry
- Compensation
- $17 / hour
- Category
- Engineering & Technology
The role
The Technical Support Intern will provide integral IT and business support at Save the Children's Fairfield, CT or Lexington, KY locations. Responsibilities include resolving hardware and software issues, imaging laptops, documenting user interactions via ticketing systems, and assisting with office operations. This hybrid internship offers hands-on experience, mentorship, and professional development in a mission-driven global nonprofit environment. The role requires a blend of independent problem-solving and collaborative communication skills.
What you'll do
- Provide technical support for hardware and software issues.
- Document user interactions and support requests using the ticketing system.
- Assist with imaging laptops and maintaining equipment.
- Support general office operations and mail handling.
- Communicate effectively with users across various locations.
What it takes
- Basic technical troubleshooting proficiency.
- Professional proficiency in MS Office suite and written/spoken English.
- Ability to work independently and solve problems.
- Flexibility for both remote and in-office support duties.
- Familiarity with Windows and technical support tools is preferred.
What you'll bring
How we treat you
Structured skill development and engagement program, LinkedIn Learning access, mentorship from experienced leaders, and professional development opportunities in a mission-driven global nonprofit.
Frequently asked questions
What is the location and work schedule for this internship?
This is a hybrid role based in either Fairfield, CT or Lexington, KY, requiring staff to work remotely and in-office.
What is the compensation for this position?
The Technical Support Intern will be compensated at a rate of $17 per hour for a maximum of 24 hours per week.
What are the key technical skills required for this role?
Candidates should have basic technical troubleshooting skills, proficiency in the MS Office suite, and an ability to work independently.
What is the duration of this internship?
The internship program runs from September 28, 2026, through December 11, 2026.
How to apply
Apply directly on Save the Children's site. We link straight through — no resume parsing, no profile to fill out.
This listing is aggregated from a third-party source and its summary may be auto-generated, so details can be inaccurate or out of date. ForGood is not the employer and is not liable for the content — please verify everything on Save the Children's official posting before applying.