Technical Program Manager, Engagement Platform(s)
Quick answer
The ACLU is hiring a hybrid Technical Program Manager in New York, NY, paying $142,694 to manage engagement platforms and oversee technical project delivery.
- Role
- Technical Program Manager, Engagement Platform(s)
- Organization
- ACLU
- Location
- New York, NY
- Work setup
- Hybrid
- Level
- Mid
- Compensation
- $142,694.00
- Category
- Engineering & Technology
The role
The ACLU is seeking a Technical Program Manager to oversee their digital engagement platform, supporting donation and advocacy systems across the organization. This role involves managing vendor relationships, ensuring platform performance, and facilitating system-wide training and quality assurance. You will collaborate with product, engineering, and design teams to improve user experience while maintaining data privacy and hygiene standards. This position is a critical part of the Technology Department, contributing to the organization's mission through technical innovation.
What you'll do
- Oversee project queues and tasks managed by software vendors.
- Perform quality assurance testing for software releases and custom features.
- Manage organization-wide training and onboarding for engagement platforms.
- Create and update form templates while ensuring data privacy protocols.
- Collaborate with internal stakeholders to define feature requirements and reports.
What it takes
- Experience administering enterprise engagement platforms like Springboard or EveryAction.
- Proven track record in managing technical project backlogs.
- Strong proficiency in data integration between platforms and CRMs.
- Excellent communication skills for technical and non-technical audiences.
- Familiarity with web accessibility standards and basic HTML/CSS.
What you'll bring
How we treat you
Generous paid time-off policy, comprehensive healthcare benefits (medical, dental, vision, parental leave, gender-affirming care, fertility treatment), 401k plan with employer match, and annual professional development funds.
Frequently asked questions
Is this a remote or in-office position?
This is a hybrid role based in New York, NY, requiring in-office attendance two days per week or eight days per month.
What is the compensation for this role?
The annual salary for this position is $142,694.00, which reflects the pay for the New York location.
What are the primary technical qualifications needed?
You should have experience administering enterprise engagement platforms, managing data integrations with CRMs, and performing quality assurance testing.
How to apply
Apply directly on ACLU's site. We link straight through — no resume parsing, no profile to fill out.
This listing is aggregated from a third-party source and its summary may be auto-generated, so details can be inaccurate or out of date. ForGood is not the employer and is not liable for the content — please verify everything on ACLU's official posting before applying.