Technical Manager, DCS Systems Operations
Quick answer
The American Red Cross is hiring a Technical Manager, DCS Systems Operations (Remote with occasional travel) paying $100,000 - $110,000 to lead and develop a team responsible for supporting core DCS operational systems.
- Role
- Technical Manager, DCS Systems Operations
- Organization
- American Red Cross
- Location
- Remote with occasional travel
- Work setup
- Remote
- Level
- Mid
- Compensation
- $100,000 - $110,000
- Category
- Engineering & Technology
The role
This is a people manager position reporting to the Director, DCS Systems Operations. This position leads and develops a team responsible for supporting core DCS operational systems ensuring they operate reliably, efficiently, and in alignment with mission needs.
What you'll do
- Lead technical consultation to understand business practices/processes and translate business requirements to technical specifications
- Track and manage technologies to determine their maturity and applicability
- Facilitate planning and direct the design, installation, and operation of information systems
- Manage a team including hiring, training, coaching, and evaluating performance
- Provide end-user support for tier 2 IT tickets
- Develop and maintain tier 2 IT ticket support processes and workflows
What it takes
- Bachelor's degree in Business, Computer Science, Information Technology or related field
- Minimum 5 years of related experience
- 3 years of supervisory or management experience
- Effective verbal and written communication skills
- Ability to apply technical expertise to resolve problems
- Effective management skills
What you'll bring
How we treat you
Medical, Dental, & Vision Plans, Health Spending Accounts & Flexible Spending Accounts, PTO, Holidays, 401K with up to 6% match, Paid Family Leave, Employee Assistance, Disability and Insurance: Short + Long Term, Service Awards and recognition
Frequently asked questions
Where is the job located?
The job is remote with occasional travel.
What is the compensation range?
The starting salary range for this position is $100,000 - $110,000.
What are the key qualifications required?
A Bachelor's degree in Business, Computer Science, Information Technology or related field, 5 years of related experience, and 3 years of supervisory or management experience.
How do I apply?
Apply now at the American Red Cross Candidate Home.
How to apply
Apply directly on American Red Cross's site. We link straight through — no resume parsing, no profile to fill out.
This listing is aggregated from a third-party source and its summary may be auto-generated, so details can be inaccurate or out of date. ForGood is not the employer and is not liable for the content — please verify everything on American Red Cross's official posting before applying.