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Doctors Without Borders / Médecins Sans Frontières (MSF) USA

Systems Analyst, Development Operations

LevelMid
Posted2d ago
Engineering & Technology

Quick answer

Doctors Without Borders (MSF) USA is hiring a Systems Analyst, Development Operations, to manage fundraising systems, integrations, and technical workflows with a salary range of $78,399 - $117,599.

Role
Systems Analyst, Development Operations
Organization
Doctors Without Borders / Médecins Sans Frontières (MSF) USA
Level
Mid
Compensation
$78,399 - $117,599
Category
Engineering & Technology

The role

The Systems Analyst, Development Operations, will advise stakeholders and drive continuous improvement across fundraising systems, integrations, and project management software. This role translates business needs into technical specifications, oversees Jira service management, and ensures high-quality system governance and documentation. The position is highly collaborative, requiring a tech-savvy professional to manage workflows, lead UAT, and champion technological capabilities within the Development department.

What you'll do

  • Lead discovery sessions to translate business needs into technical specifications.
  • Design and implement integrations using MuleSoft and CRM workflow tools.
  • Own the Jira service management model, including intake, prioritization, and SLAs.
  • Execute Quality Assurance and User Acceptance Testing for fundraising systems.
  • Govern system access, audit readiness, and documentation standards.

What it takes

  • Bachelor's degree with 5-7 years of experience in technology projects.
  • Proficiency with Jira Service Management and Salesforce.
  • Experience designing system integrations and middleware platforms.
  • Strong analytical and root-cause analysis skills.
  • Proven ability to communicate technical concepts to non-technical audiences.

What you'll bring

Systems IntegrationMuleSoft/AnyPointJira Service ManagementSalesforce CRMQuality Assurance (QA) & UATRoot-cause analysis

Frequently asked questions

What is the compensation for this role?

The salary range for this position is $78,399 - $117,599, with offers typically between the minimum and midpoint based on experience.

What level of experience is required?

The role requires a Bachelor's degree and 5 to 7 years of relevant experience working with technology projects and platforms.

Does this position require travel?

Yes, the candidate must be willing to travel for work as needed.

How to apply

Apply directly on Doctors Without Borders / Médecins Sans Frontières (MSF) USA's site. We link straight through — no resume parsing, no profile to fill out.

Apply now →

This listing is aggregated from a third-party source and its summary may be auto-generated, so details can be inaccurate or out of date. ForGood is not the employer and is not liable for the content — please verify everything on Doctors Without Borders / Médecins Sans Frontières (MSF) USA's official posting before applying.