Supporter Services Officer
Quick answer
Action for Children is hiring a Supporter Services Officer (Watford, UK) paying £24,600 per annum for a permanent, hybrid role.
- Role
- Supporter Services Officer
- Organization
- Action for Children
- Location
- Watford, UK
- Work setup
- Hybrid
- Level
- Entry
- Compensation
- £24,600 per annum
- Category
- Other
The role
Supporter Services Officer role involves providing exceptional customer experience and managing internal/external enquiries effectively. The position is permanent, with hybrid working options available.
What you'll do
- Deliver an exceptional customer experience to engage enquirers and encourage growth
- Take ownership of enquiries and provide satisfactory resolutions
- Deliver outbound calling, email, and postal information to agreed targets and KPIs
- Create and identify positive relationships with enquirers through effective stewardship
What it takes
- Proven customer relationship experience
- Administrative skills and experience with Microsoft Office
- Proven experience of delivering against set targets
- Knowledge and understanding of diversity and the relevance to this role
- Drive to succeed and to see through tasks from start to finish
What you'll bring
How we treat you
29 days annual leave plus bank holidays, with up to 5 additional days for continuous service and option to buy or sell leave; professional qualifications and training/development opportunities; flexible maternity, adoption, and paternity packages; pension with up to 7% employer contribution with included life assurance cover; staff discounts and Blue Light Card eligibility with 15,000 national retailer's discounts; paid annual Wellbeing Day
Frequently asked questions
Where is the job located?
The job is located in Watford, UK, with hybrid working options available.
What is the compensation?
The compensation is £24,600 per annum.
What are the key qualifications required?
Key qualifications include proven customer relationship experience, administrative skills, proven experience of delivering against set targets, knowledge and understanding of diversity, and a drive to succeed.
How do I apply?
Applications should be submitted by Tuesday 22nd September 2026. Interviews will be held week commencing 28th September in the Watford offices.
How to apply
Apply directly on Action for Children's site. We link straight through — no resume parsing, no profile to fill out.
This listing is aggregated from a third-party source and its summary may be auto-generated, so details can be inaccurate or out of date. ForGood is not the employer and is not liable for the content — please verify everything on Action for Children's official posting before applying.