Senior Information Technology Assistant
Quick answer
The International Court of Justice is hiring an in-office Senior Information Technology Assistant in The Hague to lead digital operations and user support services.
- Role
- Senior Information Technology Assistant
- Organization
- International Court of Justice
- Location
- The Hague, Netherlands
- Work setup
- On-site
- Level
- Senior
- Category
- Engineering & Technology
- Apply by
- 2026-08-15
The role
The International Court of Justice is seeking an Information Technology Assistant to lead the Digital Operations, Platforms, and User Support Unit in The Hague. The role involves managing end-user support, service desk operations, and workplace technology services while supervising a small technical team. The incumbent will ensure service quality, compliance with ITIL best practices, and effective IT asset management for the Court's operations. This position requires significant experience in ICT service coordination and a professional, client-oriented approach.
What you'll do
- Lead and oversee daily front-line ICT support services and service desk operations.
- Supervise and coordinate the work of the Digital Operations, Platforms and User Support Unit staff.
- Ensure IT asset management compliance and lifecycle planning for ICT equipment.
- Manage relationships with external vendors and service providers to ensure service continuity.
- Develop and improve ICT service management workflows and performance reporting.
What it takes
- High school diploma or equivalent required (university degree preferred).
- Minimum of 10 years of experience in ICT support or service desk operations (8 years with a degree).
- ITIL 4 Foundation Certification is mandatory.
- Advanced proficiency in English and French (UN Level III/II).
- Proven experience in team supervision and contract management.
What you'll bring
How we treat you
Competitive compensation package, 30 days of annual leave, pension plan, and subsidized medical insurance.
Frequently asked questions
Where is this job located?
This position is based in The Hague, Netherlands, at the seat of the International Court of Justice.
What is the compensation for this role?
The compensation is not explicitly specified in the job posting, though the Court offers a competitive package including pension and medical benefits.
What are the core technical qualifications?
Candidates must hold an ITIL 4 Foundation Certification and have significant experience in ICT end-user support, service desk operations, and IT asset management.
When and how do I apply?
Applications must be submitted through the official United Nations Inspira platform by August 15th.
How to apply
Apply directly on International Court of Justice's site. We link straight through — no resume parsing, no profile to fill out.
This listing is aggregated from a third-party source and its summary may be auto-generated, so details can be inaccurate or out of date. ForGood is not the employer and is not liable for the content — please verify everything on International Court of Justice's official posting before applying.