Salesforce Business Analyst
Quick answer
NPR is hiring a remote Salesforce Business Analyst (US-based) paying $85,500 - $105,000 plus benefits to join their dedicated team focused on innovating and maintaining the enterprise Salesforce CRM.
- Role
- Salesforce Business Analyst
- Organization
- NPR
- Location
- Washington, D.C. (remote-permitted)
- Work setup
- Remote
- Level
- Mid
- Compensation
- $85,500 - $105,000 plus benefits
- Category
- Engineering & Technology
The role
NPR is seeking a strategic and collaborative Salesforce Business Analyst to join a dedicated team focused on innovating and maintaining their enterprise Salesforce CRM.
What you'll do
- Facilitate collaborative workshops with stakeholders across NPR to elicit, analyze, and document business processes and functional requirements.
- Author clear, actionable user stories, acceptance criteria, and comprehensive process maps to guide development efforts.
- Partner closely with Product Managers to evaluate incoming business requests, assess strategic value, and prioritize the Salesforce backlog.
- Collaborate with Senior Salesforce Administrators and Developers to design scalable solutions that optimize platform capabilities while safeguarding data model integrity.
- Serve as a functional lead on project teams, tracking project health, proactively managing delivery timelines, and keeping key stakeholders aligned.
What it takes
- Minimum of four (4) years of dedicated experience in business analysis, requirements translation, and functional design within the Salesforce ecosystem.
- Solid working knowledge of core Salesforce capabilities, configuration options, security models, and declarative automation tools.
- Demonstrated success leading or driving functional phases of cross-functional Salesforce projects from discovery through to deployment.
- Proven ability to facilitate requirements-gathering sessions with non-technical business partners and translate operational needs into technical specifications.
- Salesforce Certified Business Analyst certification
What you'll bring
How we treat you
Access to health and wellness, paid time off, financial well-being. Plan options include medical, dental, vision, life/accidental death and dismemberment, long-term disability, short-term disability, and voluntary retirement savings.
Frequently asked questions
Where is the job located?
This role is based out of NPR's Washington, D.C. office but can be worked remotely from a location that NPR approves.
What is the compensation range?
The anticipated salary range for this opportunity is $85,500 - $105,000 plus benefits.
What are the required skills and qualifications?
Required skills include advanced proficiency in mapping business processes, writing robust user stories, and establishing clear acceptance criteria. Qualifications include a minimum of four years of experience in business analysis within the Salesforce ecosystem.
How do I apply for this position?
If you are interested, please reach out to [email protected].
How to apply
Apply directly on NPR's site. We link straight through — no resume parsing, no profile to fill out.
This listing is aggregated from a third-party source and its summary may be auto-generated, so details can be inaccurate or out of date. ForGood is not the employer and is not liable for the content — please verify everything on NPR's official posting before applying.