Rostering Specialist
Quick answer
Khan Academy is hiring a remote Rostering Specialist paying $77,600-$87,300 to manage technical district partner onboarding and roster synchronization.
- Role
- Rostering Specialist
- Organization
- Khan Academy
- Location
- Remote
- Work setup
- Remote
- Level
- Mid
- Compensation
- $77,600 - $87,300 USD annually
- Category
- Programs & Operations
The role
Khan Academy is seeking a Rostering Specialist to manage the technical implementation and synchronization of daily rosters for their district partners. This role involves onboarding school districts, documenting rostering details, and ensuring seamless account activation for students and teachers. The specialist will serve as a product expert, monitoring sync status and providing technical support to internal and external stakeholders.
What you'll do
- Collaborate with district IT leaders to connect student/teacher rosters to Khan Academy.
- Conduct onboarding meetings to gather information and explain the rostering process.
- Manage technical setup and monitor daily roster sync for accuracy.
- Document district-specific details to support internal tracking and service delivery.
- Provide technical support for partner account activations and internal team requests.
What it takes
- 2+ years of experience in a customer onboarding or technical support role.
- 2+ years of rostering experience preferred.
- Strong verbal and written communication skills.
- Ability to explain complex products or processes clearly.
- Experience with K-12 stakeholders and educational systems.
- Demonstrated cross-cultural competency and inclusive perspective.
What you'll bring
How we treat you
Competitive salary, ample paid time off, 8 pre-scheduled Wellness Days, remote-first culture, generous parental leave, 401(k) with 4% matching, and comprehensive insurance (medical, dental, vision, life).
Frequently asked questions
Is this position remote?
Yes, Khan Academy maintains a remote-first culture that caters to your time zone with flexibility.
What is the compensation for this role?
The compensation for this role is between $77,600 and $87,300 USD annually.
What are the key qualifications for this role?
Candidates need at least 2 years of experience in customer onboarding or technical support, along with strong communication skills and an ability to document complex processes.
How do I apply for this position?
You should cross-reference this position with the official Khan Academy Careers page to confirm the opening and apply through their official portal.
How to apply
Apply directly on Khan Academy's site. We link straight through — no resume parsing, no profile to fill out.
This listing is aggregated from a third-party source and its summary may be auto-generated, so details can be inaccurate or out of date. ForGood is not the employer and is not liable for the content — please verify everything on Khan Academy's official posting before applying.