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Goodwill Retail Services

Retail Supervisor

LocationChicago, IL 60641, USA
SetupOn-site
LevelMid
Posted23h ago
Programs & Operations

Quick answer

Goodwill Retail Services is hiring an on-site Retail Supervisor in Chicago, IL, paying $19/hr to lead store operations, staff development, and donation site productivity.

Role
Retail Supervisor
Organization
Goodwill Retail Services
Location
Chicago, IL 60641, USA
Work setup
On-site
Level
Mid
Compensation
$19 USD per hour
Category
Programs & Operations

The role

Goodwill Retail Services is seeking a Retail Supervisor to lead store operations and donation sites in Chicago. The role involves managing store staff, overseeing register efficiency, ensuring production goals are met, and providing exceptional customer service. You will also assist with hiring, training, and maintaining a safe, customer-centric retail environment that supports the organization's mission.

What you'll do

  • Manage daily store operations, including opening/closing procedures and register efficiency.
  • Train, motivate, and coach associates to ensure high productivity and service standards.
  • Coordinate the rotation of goods and maintain store environment standards.
  • Assist with hiring, including phone screens, interviews, and new hire orientations.
  • Ensure store safety and compliance with loss prevention policies.

What it takes

  • Two years of supervisory experience preferred.
  • Ability to work a flexible, varied schedule including nights and weekends.
  • Capacity to lift and move up to 50 pounds.
  • Must have a working phone for communication accessibility.
  • Ability to complete and retain forklift certification if required.

What you'll bring

Retail ManagementCustomer ServiceStaff Training and CoachingProject ManagementCash ControlLoss Prevention

How we treat you

Medical, dental, vision, short and long-term disability, life insurance, retirement plan, paid time off (PTO), and an employee referral program.

Frequently asked questions

Where is this job located and what is the work schedule?

This position is located in Chicago, IL, and requires working on-site. You must be available for a varied, flexible schedule, including at least two closing shifts per week and every other weekend.

What is the compensation for this role?

The compensation for this Retail Supervisor position is $19 USD per hour.

What are the key qualifications required for this position?

Preferred qualifications include two years of supervisory experience and the ability to meet physical demands such as lifting up to 50 pounds. You must also be able to work a flexible schedule and obtain a forklift certification if necessary.

How do I apply for this position?

You can apply for the Retail Supervisor position by clicking the 'Apply now' button on the job posting page.

How to apply

Apply directly on Goodwill Retail Services's site. We link straight through — no resume parsing, no profile to fill out.

Apply now →

This listing is aggregated from a third-party source and its summary may be auto-generated, so details can be inaccurate or out of date. ForGood is not the employer and is not liable for the content — please verify everything on Goodwill Retail Services's official posting before applying.