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Goodwill Greater Milwaukee & Chicago

Retail Supervisor

LocationNorthbrook, IL
SetupOn-site
LevelMid
Posted1d ago
Programs & Operations

Quick answer

Goodwill Greater Milwaukee & Chicago is hiring an on-site Retail Supervisor in Northbrook, IL, paying $19 per hour to lead store and donation center operations.

Role
Retail Supervisor
Organization
Goodwill Greater Milwaukee & Chicago
Location
Northbrook, IL
Work setup
On-site
Level
Mid
Compensation
$19 USD per hour
Category
Programs & Operations

The role

The Retail Supervisor assists with store and donation center operations, focusing on motivating teams to meet customer satisfaction and revenue goals. This role involves merchandising support, employee training, and ensuring adherence to safety and loss prevention policies. The supervisor acts as a service experience leader, managing POS activities and optimizing the flow of donated merchandise.

What you'll do

  • Motivate staff to meet revenue goals and maintain high production standards.
  • Support merchandising efforts and coordinate the rotation of donated goods.
  • Train and coach employees to ensure efficient customer service and POS coverage.
  • Monitor store safety and assist with loss prevention policies.
  • Perform data entry and complete routine administrative reporting tasks.

What it takes

  • Two years of supervisory experience preferred.
  • Ability to complete and retain forklift certification.
  • Flexibility to work varied hours, including evenings and weekends.
  • Physical ability to lift up to 50 pounds and stand for long periods.

What you'll bring

Supervisory skillsCustomer serviceProject managementMerchandisingLoss preventionData entry

How we treat you

Competitive benefit program including medical, dental, vision, short and long-term disability, life insurance, retirement plan, and paid time off (PTO).

Frequently asked questions

Is this position remote?

No, this is an on-site position located at the Northbrook, IL store.

What is the compensation for this role?

The position pays $19 USD per hour, with potential eligibility for incentive plans depending on the role.

What are the required qualifications?

Candidates should ideally have two years of supervisory experience and the ability to obtain forklift certification. You must also be available to work a flexible schedule including closing shifts and weekends.

What benefits are included?

Goodwill offers a comprehensive benefits package that may include medical, dental, vision, disability insurance, retirement plans, and paid time off.

How to apply

Apply directly on Goodwill Greater Milwaukee & Chicago's site. We link straight through — no resume parsing, no profile to fill out.

Apply now →

This listing is aggregated from a third-party source and its summary may be auto-generated, so details can be inaccurate or out of date. ForGood is not the employer and is not liable for the content — please verify everything on Goodwill Greater Milwaukee & Chicago's official posting before applying.