Retail Supervisor
Quick answer
Goodwill Retail Services is hiring an on-site Retail Supervisor in Willowbrook, IL, paying $19 per hour to manage store operations and lead staff in achieving sales and production goals.
- Role
- Retail Supervisor
- Organization
- Goodwill Retail Services
- Location
- Willowbrook, IL
- Work setup
- On-site
- Level
- Mid
- Compensation
- $19 USD per hour
- Category
- Programs & Operations
The role
Goodwill Retail Services is seeking an energetic Retail Supervisor to lead store operations and donation sites in Willowbrook, IL. The role involves managing daily production goals, overseeing register efficiency, and training staff to maintain a customer-centric environment. Candidates will implement operational policies, ensure safety standards, and contribute to Goodwill’s mission of providing training and employment services. You will work closely with the management team to drive sales and ensure an orderly, productive retail atmosphere.
What you'll do
- Manage daily store operations including opening and closing procedures.
- Train, motivate, and coach associates to improve productivity and customer service.
- Oversee register efficiency and maintain proper cash controls.
- Coordinate the rotation of donated goods to ensure continuous merchandise flow.
- Assist with hiring, onboarding, and new hire orientations.
What it takes
- Two years of supervisory experience preferred.
- Ability to obtain and retain forklift certification if required.
- Flexibility to work varied shifts, including nights and every other weekend.
- Demonstrated ability to solve problems of moderate to advanced complexity.
- Must possess a working phone for communication accessibility.
What you'll bring
How we treat you
Medical, dental, vision, short and long-term disability, life insurance, retirement plan, and paid time off (PTO).
Frequently asked questions
Where is this job located and what is the work environment?
This position is an on-site role located at the Goodwill store in Willowbrook, IL.
What is the compensation for this role?
The compensation for this Retail Supervisor position is $19 USD per hour.
What kind of schedule is required?
The role requires a flexible schedule including a minimum of two closing shifts per week and every other weekend.
Are there specific experience requirements?
Two years of supervisory experience is preferred, along with the ability to perform physical tasks like lifting up to 50 pounds.
How to apply
Apply directly on Goodwill Retail Services's site. We link straight through — no resume parsing, no profile to fill out.
This listing is aggregated from a third-party source and its summary may be auto-generated, so details can be inaccurate or out of date. ForGood is not the employer and is not liable for the content — please verify everything on Goodwill Retail Services's official posting before applying.