Regional Client Care Manager
Quick answer
The American Red Cross is hiring a Regional Client Care Manager (regional/travel required) to lead volunteer-led disaster relief programs and community engagement efforts.
- Role
- Regional Client Care Manager
- Organization
- American Red Cross
- Location
- Regional (must be willing to travel/deploy)
- Work setup
- Hybrid
- Level
- Mid
- Category
- Programs & Operations
The role
The American Red Cross is seeking a Regional Client Care Manager to lead and support a volunteer-led team providing disaster relief services. This role involves managing programs like disaster casework and mental health services while ensuring compliance with national policies. The manager will also focus on community engagement, capacity building for volunteers, and coordinating regional response efforts.
What you'll do
- Lead and support a diverse volunteer team for disaster cycle services
- Implement disaster cycle services activities within assigned geographic area
- Develop and support disaster volunteers as primary workforce
- Coordinate efforts to prepare and mobilize communities for emergencies
- Collaborate in a matrix management environment with internal partners
- Act as a subject matter expert for Red Cross programs
What it takes
- Bachelor's degree or equivalent experience
- Minimum 5 years of experience leading volunteer teams
- Valid driver's license and good driving record
- Strong interpersonal, verbal, and written communication skills
- Analytical and decision-making skills to interpret program trends
- Experience with casework and client service delivery
What you'll bring
How we treat you
Medical, Dental, Vision plans; Health Spending Accounts & Flexible Spending Accounts; PTO starting at 15 days; 11 paid holidays; 401K with 6% match; Paid Family Leave; Employee Assistance; Short and Long Term Disability and Insurance.
Frequently asked questions
Where is the job located?
The role is a regional position requiring travel and deployment to disaster relief operations outside of the home region at least once a year.
What is the compensation for this role?
The specific salary or compensation for this position is not specified in the posting.
What are the key qualifications required?
Candidates should have a Bachelor's degree (or equivalent), at least 5 years of experience leading volunteer teams, and strong communication and leadership skills.
When is the application deadline?
The job description does not provide a specific date for when applications must be submitted.
How to apply
Apply directly on American Red Cross's site. We link straight through — no resume parsing, no profile to fill out.
This listing is aggregated from a third-party source and its summary may be auto-generated, so details can be inaccurate or out of date. ForGood is not the employer and is not liable for the content — please verify everything on American Red Cross's official posting before applying.