Recovery Officer
Quick answer
Inkomoko is hiring a Recovery Officer in Kenya to monitor credit portfolios and recover defaulted loans through site visits, calls, and legal actions. The role offers competitive compensation and various benefits.
- Role
- Recovery Officer
- Organization
- Inkomoko
- Location
- Kenya (various offices)
- Work setup
- On-site
- Level
- Entry
- Category
- Finance & Administration
The role
The Recovery Officer at Inkomoko is responsible for monitoring credit portfolios and recovering defaulted loans through site visits, calls, and legal actions.
What you'll do
- Monitor the credit portfolio and evaluate potential default risks
- Recover defaulted loans by conducting site visits and coordinating with local authorities
- Prepare monthly reports for management decisions
- Negotiate payment plans with defaulters
- Initiate receivership process with lawyers
What it takes
- University degree in Finance, Business Administration or related field
- Minimum 3 years banking experience in a credit monitoring/loan recovery role
- Fluent English and Swahili; knowledge of other local languages is a plus
- Experience dealing with customers/debt collection
- Decisive individual with ability to deliver unpleasant messages and assertiveness
- Comfort with the civil court system, previous experience in litigation preferred
What you'll bring
How we treat you
Competitive salary, potential KPI-based bonus, incredible company culture, diverse colleagues, generous health insurance, staff savings, parental leave, sabbatical, and more benefits.
Frequently asked questions
Where will I be working?
The role is based in Kenya at various Inkomoko offices.
What is the compensation package like?
Compensation details are not specified, but it includes a competitive salary and potential KPI-based bonus.
What qualifications do I need for this position?
You should have a university degree in Finance or Business Administration, at least 3 years of experience in credit monitoring/loan recovery, fluency in English and Swahili, and previous customer/debt collection experience.
How can I apply for the role?
Submit your application through the Inkomoko application portal by August 14, 2026.
What are the benefits of working at Inkomoko?
Benefits include a competitive salary, incredible company culture, diverse colleagues, generous health insurance, staff savings, parental leave, sabbatical, and more.
How to apply
Apply directly on Inkomoko's site. We link straight through — no resume parsing, no profile to fill out.
This listing is aggregated from a third-party source and its summary may be auto-generated, so details can be inaccurate or out of date. ForGood is not the employer and is not liable for the content — please verify everything on Inkomoko's official posting before applying.