Programme Assistant (CFM), SC5
Quick answer
The World Food Programme (WFP) is hiring Programme Assistants (CFM) in Goma and Bunia, Democratic Republic of Congo, to manage the CFM and ensure effective communication and accountability to affected populations. The role requires 5 years of professional experience, strong customer service and communication skills, and proficiency in French and English. The position is based in Goma and Bunia, Democratic Republic of Congo, with an application deadline of October 22, 2026.
- Role
- Programme Assistant (CFM), SC5
- Organization
- World Food Programme
- Location
- Goma, Bunia, Democratic Republic of Congo
- Level
- Entry
- Category
- Communications & Marketing
The role
The World Food Programme (WFP) is seeking two Programme Assistants for the Complaint Feedback Mechanism (CFM) in Goma and Bunia, Democratic Republic of Congo. The role involves managing the CFM to ensure effective communication and accountability to affected populations. Candidates will be responsible for maintaining operational standards, analyzing data trends, and providing training to staff. This position requires strong customer service skills and the ability to work in a high-pressure environment.
What you'll do
- Maintain the CFM to ensure effective communication and accountability to affected populations
- Analyze data trends and produce reports
- Provide training to staff
- Work in a high-pressure environment
- Ensure operational standards are maintained
- Support the engagement of communities with the CFM
What it takes
- Secondary education completion
- 5 years of professional experience
- Experience with international organizations
- Strong customer service and communication skills
- Ability to work under pressure
- Proficiency in French and intermediate English
What you'll bring
Frequently asked questions
Where is the job located?
The job is located in Goma and Bunia, Democratic Republic of Congo.
What is the compensation package?
The compensation package is not specified in the job description.
What are the key qualifications required?
Key qualifications include secondary education completion, 5 years of professional experience, experience with international organizations, strong customer service and communication skills, ability to work under pressure, and proficiency in French and intermediate English.
How do I apply?
Applications must be submitted exclusively through the World Food Programme's online recruiting system.
What is the application deadline?
The application deadline is October 22, 2026.
How to apply
Apply directly on World Food Programme's site. We link straight through — no resume parsing, no profile to fill out.
This listing is aggregated from a third-party source and its summary may be auto-generated, so details can be inaccurate or out of date. ForGood is not the employer and is not liable for the content — please verify everything on World Food Programme's official posting before applying.
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