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International Rescue Committee (IRC)

Program Officer, Instructional Design

SetupHybrid
LevelMid
Posted1d ago
Education & Training

Quick answer

The International Rescue Committee is hiring a hybrid/remote Program Officer, Instructional Design paying $70,000-$85,000 to develop and deliver training programs for the ORR National Call Center and Sexual Abuse Hotline.

Role
Program Officer, Instructional Design
Organization
International Rescue Committee (IRC)
Work setup
Hybrid
Level
Mid
Compensation
$70,000 - $85,000
Category
Education & Training

The role

The International Rescue Committee is hiring a Program Officer, Instructional Design to support the Office of Refugee Resettlement National Call Center and Sexual Abuse Hotline. This role involves designing and delivering staff-facing learning resources, facilitating virtual and in-person training, and developing multimedia learning tools. The position requires close collaboration with subject matter experts to ensure training needs are met through iterative, feedback-driven products. Candidates will contribute to handbook development and maintain training records in a fast-paced environment.

What you'll do

  • Design and develop learning content in collaboration with subject matter experts.
  • Facilitate both virtual and in-person training programs for call center staff.
  • Develop eLearning modules, job aids, and multimedia learning tools.
  • Evaluate training efficacy and adjust methodologies based on learner feedback.
  • Maintain training records and contribute to the Call Specialist Handbook.

What it takes

  • Bachelor’s Degree in instructional design, education, or relevant field.
  • Minimum four years of experience in training, technical assistance, or education programs.
  • Deep understanding of instructional design principles and adult learning theory.
  • Proficiency in MS Office and webinar software.
  • Fluent in English (Spanish proficiency highly preferred).

What you'll bring

Instructional DesignAdult Learning TheoryCurriculum DevelopmenteLearning Module CreationWebinar Software ProficiencyData Collection and Reporting

How we treat you

Comprehensive benefits include 10 sick days, 10 holidays, 20-25 days PTO, medical, dental, and vision insurance, 403b retirement savings with matching, disability/life insurance, and an Employee Assistance Program.

Frequently asked questions

Is this position remote?

The role involves a standard office and/or remote working environment, potentially requiring full-time or part-time remote work.

What is the compensation for this role?

The pay range for this position is $70,000 to $85,000 per year, depending on factors such as location and experience.

What are the key qualifications required?

Candidates need a bachelor's degree, at least four years of experience in training or education, and a strong understanding of instructional design principles.

Are there any specific hiring contingencies?

Yes, employment is contingent upon the successful acquisition of a Tier 2 Certificate of Public Trust government background investigation.

How to apply

Apply directly on International Rescue Committee (IRC)'s site. We link straight through — no resume parsing, no profile to fill out.

Apply now →

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