Principal Technician (ICT Systems)

LocationNorthwood, UK

LevelSenior

Posted1w ago

Engineering & Technology

Quick answer

NATO is hiring a Principal Technician (ICT Systems) in Northwood, UK, for a 5-year contract with competitive tax-free salary and benefits. The role involves managing and maintaining ICT systems and services.

Role: Principal Technician (ICT Systems)
Organization: NATO - North Atlantic Treaty Organization
Location: Northwood, UK
Level: Senior
Category: Engineering & Technology

The role

The NATO Communications and Information Agency (NCIA) is seeking a Principal Technician (ICT Systems) to support the transformation of IT services in Northwood, UK. This role involves managing, delivering, and maintaining Communication and Information Systems (CIS) products and services. The technician will assist in software configuration, monitor operational systems, perform network maintenance, and troubleshoot issues.

What you'll do

Assist in designing, verifying, documenting, amending and refactoring moderately complex software configurations for deployment.
Monitor operational systems for resource usage and failure rates, to inform and facilitate system software tuning.
Apply system software parameters to maximise throughput and efficiency.
Carry out agreed network maintenance tasks and specified operational configuration of network components.
Establish and diagnose network problems/faults using the required troubleshooting methodology and tools.
Install or remove hardware and/or software, using supplied installation instructions and tools, including handover to the client.

What it takes

Higher vocational training in a relevant discipline with 3 years post-related experience.
Secondary educational qualification with 5 years post-related experience.
At least 3 years practical experience of implementation and maintenance of ICT end systems within a large organization.
Good experience configuring hardware and software.
Good understanding of ICT systems and the ability to work independently to solve problems.
Hands-on experience troubleshooting technical issues and providing technical support to end-users.

What you'll bring

Software configurationMonitoring operational systemsNetwork maintenanceTroubleshootingTechnical supportHardware and software installation

How we treat you

5 year contract with competitive tax-free salary and household and children’s allowances; privileges for expatriate staff; excellent private health insurance scheme; generous annual leave of 30 days plus official holidays; NATO Pension Scheme; development programs such as professional training, wellbeing, and more.

Frequently asked questions

Where is the job located?

The job is located in Northwood, UK.

What is the compensation?

The compensation is not specified in the job posting.

What are the key qualifications required?

The key qualifications required include higher vocational training or secondary educational qualification with relevant experience, practical experience in ICT systems, and hands-on experience troubleshooting technical issues.

How do I apply?

Applications can be submitted through the NCIA career site.

Is the job remote?

The job is based in Northwood, UK, and is not remote.

How to apply

Apply directly on NATO - North Atlantic Treaty Organization's site. We link straight through — no resume parsing, no profile to fill out.

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