Principal Crisis Worker
Quick answer
The Trevor Project is hiring a remote Principal Crisis Worker across the U.S. paying $30-$32 per hour to provide expert crisis counseling and peer mentorship to support LGBTQ+ youth.
- Role
- Principal Crisis Worker
- Organization
- The Trevor Project
- Location
- Remote (Continental United States, Alaska, or Hawaii)
- Work setup
- Remote
- Level
- Mid
- Compensation
- $30-$32 per hour
- Category
- Programs & Operations
The role
The Trevor Project is seeking a Principal Crisis Worker to provide expert suicide prevention and crisis intervention to LGBTQ+ youth via text, chat, and phone. In this role, you will perform direct counseling and provide real-time peer mentorship to other staff and volunteer crisis workers during high-risk engagements. The position also involves administrative tasks, including case reviews, database management, and collaboration with third-party agencies regarding safety concerns. This remote role requires a high level of resilience, crisis intervention expertise, and a commitment to fostering a safe environment for LGBTQ+ youth.
What you'll do
- Provide suicide prevention and crisis intervention via text, chat, and phone.
- Monitor active crisis conversations and provide real-time peer support to counselors.
- Facilitate training, debriefs, and quality feedback sessions for staff and volunteers.
- Manage administrative tasks including case audits, database updates, and safety-related documentation.
- Coordinate with third parties, such as law enforcement, regarding imminent safety concerns.
What it takes
- Master’s degree in social work, counseling, psychology, or related field.
- Alternative: 5+ years in crisis care or 1+ year as a Sr. Crisis Worker at The Trevor Project.
- Strong knowledge of LGBTQ+ issues and the unique challenges faced by LGBTQ+ youth.
- Proven ability to provide peer leadership and operate effectively in crisis settings.
- Reliable, private home workspace with high-speed broadband internet.
What you'll bring
How we treat you
Comprehensive health coverage (including gender affirmation care), mental health resources, 403(b) retirement plan with 3% match, generous PTO and holidays, EAP, and remote work stipends for home office and internet.
Frequently asked questions
Is this job remote?
Yes, this is a fully remote position available to candidates residing in the continental United States, Alaska, or Hawaii.
What is the compensation for this role?
The position pays between $30 and $32 per hour.
What are the core educational or experience requirements?
Candidates must hold a Master's degree in a related field or possess significant experience, such as 5+ years in crisis care or prior internal experience as a Crisis Worker.
Is this a unionized position?
Yes, this role is a union position represented by The Communications Workers of America (CWA) as part of the collective bargaining unit.
How to apply
Apply directly on The Trevor Project's site. We link straight through — no resume parsing, no profile to fill out.
This listing is aggregated from a third-party source and its summary may be auto-generated, so details can be inaccurate or out of date. ForGood is not the employer and is not liable for the content — please verify everything on The Trevor Project's official posting before applying.