Patient Services Specialist (FT/PT)
Quick answer
Planned Parenthood of Central and Western New York is hiring an in-office Patient Services Specialist in Batavia, NY, paying $18.00-$20.91/hour to manage patient intake, insurance verification, and scheduling.
- Role
- Patient Services Specialist (FT/PT)
- Organization
- Planned Parenthood of Central and Western New York (PPCWNY)
- Location
- Batavia, NY
- Work setup
- On-site
- Level
- Entry
- Compensation
- $18.00 - $20.91/hour
- Category
- Programs & Operations
The role
The Patient Services Specialist at Planned Parenthood of Central and Western New York is responsible for providing front-office support, including greeting patients, verifying insurance, and managing scheduling. The role involves processing patient intake documentation, collecting payments, and ensuring compliance with HIPAA regulations. Staff members assist with financial eligibility screening for various health programs and maintain accurate patient records within the electronic system. This position requires a professional demeanor, strong organizational skills, and the ability to travel between different health center sites as needed.
What you'll do
- Greet patients and manage telephone inquiries in a professional manner.
- Verify patient demographic and insurance information in the EPM system.
- Screen patients for program eligibility and discount fee schedules.
- Process patient payments and ensure accurate financial documentation.
- Maintain patient confidentiality and compliance with HIPAA regulations.
What it takes
- High School Diploma or GED preferred.
- 1-3 years of healthcare or medical billing experience preferred.
- Strong proficiency in MS Office and ability to navigate multiple computer screens.
- Excellent verbal and written communication skills.
- Ability to travel to multiple health center sites as required.
What you'll bring
How we treat you
Generous Paid Time Off, 10 paid holidays, medical, dental, and vision options, Health Savings Account (HSA) or Flexible Spending Account (FSA), and 401(k) with match.
Frequently asked questions
Is this position remote or in-office?
This is an in-office position located in Batavia, NY, requiring the ability to travel to various agency health centers as needed.
What is the compensation for this role?
The compensation for this position ranges from $18.00 to $20.91 per hour, depending on experience.
What are the core requirements for candidates?
Ideal candidates should have 1-3 years of experience in healthcare or medical billing, strong customer service skills, and proficiency in MS Office.
How do I apply for this job?
You can apply through the organization's job portal linked in the original posting; no specific application deadline was provided.
How to apply
Apply directly on Planned Parenthood of Central and Western New York (PPCWNY)'s site. We link straight through — no resume parsing, no profile to fill out.
This listing is aggregated from a third-party source and its summary may be auto-generated, so details can be inaccurate or out of date. ForGood is not the employer and is not liable for the content — please verify everything on Planned Parenthood of Central and Western New York (PPCWNY)'s official posting before applying.