Patient Services Specialist (FT/PT)
Quick answer
Planned Parenthood of Central and Western New York is hiring a full-time or part-time Patient Services Specialist in Canandaigua, NY, paying $18.00-$20.91/hour to manage patient registration, insurance verification, and front-desk operations.
- Role
- Patient Services Specialist (FT/PT)
- Organization
- Planned Parenthood of Central and Western New York
- Location
- Canandaigua, NY
- Work setup
- On-site
- Level
- Entry
- Compensation
- $18.00 to $20.91/hour
- Category
- Programs & Operations
The role
The Patient Services Specialist at Planned Parenthood of Central and Western New York (PPCWNY) is responsible for providing front-desk support, including greeting patients, verifying insurance, and managing electronic health records. This role involves assessing patient eligibility for assistance programs, handling collections, and ensuring high-quality customer service within a medical environment. The position requires strong organizational skills, proficiency in computer systems, and the ability to travel between health center locations as needed.
What you'll do
- Greet patients and visitors while maintaining a professional and welcoming environment.
- Verify patient demographic, insurance, and eligibility information in the EPM system.
- Schedule and manage patient appointments efficiently.
- Collect payments and inform patients of financial responsibilities.
- Screen applicants for Medicaid, presumptive eligibility, and financial assistance programs.
- Maintain electronic medical records in compliance with HIPAA regulations.
What it takes
- High School Diploma or GED preferred.
- 1-3 years of experience in healthcare or medical billing preferred.
- Excellent verbal and written communication skills.
- Proficiency in MS Office and comfort working across multiple computer screens.
- Ability to travel to various agency sites as needed.
- Bilingual proficiency is highly desirable.
What you'll bring
How we treat you
Generous Paid Time Off, 10 paid holidays, affordable medical, dental, and vision options, Health Savings Account or Flexible Spending Account, and 401(k) with match.
Frequently asked questions
Is this position remote or in-office?
This position is an in-office role located in Canandaigua, NY, with the requirement to travel to other agency health centers as needed.
What is the compensation for this role?
The compensation for this position ranges from $18.00 to $20.91 per hour, depending on experience and other legal factors.
What are the core qualifications required?
Ideal candidates have 1-3 years of experience in healthcare or medical billing, possess strong customer service skills, and are proficient in MS Office.
Is this role full-time or part-time?
The organization is hiring for both full-time (40 hours/week) and regular part-time (minimum 20 hours/week) schedules.
How to apply
Apply directly on Planned Parenthood of Central and Western New York's site. We link straight through — no resume parsing, no profile to fill out.
This listing is aggregated from a third-party source and its summary may be auto-generated, so details can be inaccurate or out of date. ForGood is not the employer and is not liable for the content — please verify everything on Planned Parenthood of Central and Western New York's official posting before applying.