Patient Services Specialist (FT)
Quick answer
Planned Parenthood of Central and Western New York is hiring a full-time, in-office Patient Services Specialist in Syracuse, NY, paying $18.00-$20.91/hour to manage patient registration, insurance verification, and front-desk administrative support.
- Role
- Patient Services Specialist (FT)
- Organization
- Planned Parenthood of Central and Western New York
- Location
- Syracuse, NY
- Work setup
- On-site
- Level
- Entry
- Compensation
- $18.00 - $20.91/hour
- Category
- Programs & Operations
The role
The Patient Services Specialist at Planned Parenthood of Central and Western New York (PPCWNY) manages front-desk operations, including patient registration, insurance verification, and scheduling. This role requires maintaining patient confidentiality, processing payments, and ensuring high-quality customer service within a clinical environment. The position involves handling demographic data in electronic systems and coordinating with medical staff to support efficient health center operations.
What you'll do
- Greet patients and visitors professionally and manage high-volume telephone inquiries.
- Verify patient demographic information, insurance eligibility, and collect co-payments.
- Schedule and manage appointments within the Electronic Practice Management (EPM) system.
- Screen patients for program eligibility, such as Medicaid and other financial assistance programs.
- Maintain HIPAA-compliant records and a clean, organized reception area.
What it takes
- High School Diploma or GED preferred.
- 1-3 years of experience in healthcare or medical billing preferred.
- Proficiency in MS Office and the ability to work across multiple computer screens.
- Excellent verbal and written communication skills.
- Ability to travel to multiple health center sites as required.
What you'll bring
How we treat you
Generous Paid Time Off, 10 paid holidays, medical, dental, and vision options, Health Savings Account (HSA) or Flexible Spending Account (FSA), and 401(k) with company match.
Frequently asked questions
Where is this job located and what is the work schedule?
This is an in-office, full-time position (40 hours per week) based in Syracuse, NY, which may require travel to other agency health centers as needed.
What is the compensation for this role?
The compensation for the Patient Services Specialist position ranges from $18.00 to $20.91 per hour, depending on experience and other legal factors.
What are the key qualifications required for this position?
Candidates should ideally have a High School Diploma or GED and 1-3 years of experience in healthcare or medical billing, along with strong customer service and computer skills.
How do I apply for this position?
Interested candidates can apply by clicking the 'Apply' button provided in the job posting; no specific application deadline was stated in the description.
How to apply
Apply directly on Planned Parenthood of Central and Western New York's site. We link straight through — no resume parsing, no profile to fill out.
This listing is aggregated from a third-party source and its summary may be auto-generated, so details can be inaccurate or out of date. ForGood is not the employer and is not liable for the content — please verify everything on Planned Parenthood of Central and Western New York's official posting before applying.