Patient Services Specialist (FT)
Quick answer
Planned Parenthood of Central and Western New York is hiring an in-office full-time Patient Services Specialist in Niagara Falls, NY, paying $18.00-$20.91/hour to manage patient registration, insurance verification, and front-desk operations.
- Role
- Patient Services Specialist (FT)
- Organization
- Planned Parenthood of Central and Western New York (PPCWNY)
- Location
- Niagara Falls, NY
- Work setup
- On-site
- Level
- Entry
- Compensation
- $18.00 - $20.91/hour
- Category
- Programs & Operations
The role
The Patient Services Specialist at Planned Parenthood of Central and Western New York (PPCWNY) is responsible for managing front-desk operations, including greeting patients and verifying insurance and demographic information. This role ensures accurate scheduling, billing, and patient eligibility screening for various health programs within the health center. The position requires strong multi-tasking abilities, proficiency in office software, and a commitment to providing compassionate, professional care.
What you'll do
- Greet patients and visitors in a professional and confidential manner.
- Verify patient demographic and insurance information in the EPM system.
- Schedule and manage patient appointments efficiently.
- Screen patients for eligibility in Medicaid and other financial assistance programs.
- Process payments and handle medical records documentation.
What it takes
- High School Diploma or GED preferred.
- 1-3 years of experience in healthcare or medical billing preferred.
- Strong communication and customer service skills.
- Proficiency in Microsoft Office and ability to navigate multiple computer screens.
- Ability to travel to multiple agency sites as needed.
What you'll bring
How we treat you
Generous Paid Time Off, 10 paid holidays, affordable medical, dental, and vision options, Health Savings Account or Flexible Spending Account, and 401(k) with match.
Frequently asked questions
Where is this position located?
This position is based in Niagara Falls, NY, though the role requires the ability to travel to various agency health centers as needed.
What is the compensation for this role?
The pay for this position ranges from $18.00 to $20.91 per hour, depending on experience and other factors.
What are the primary qualifications required?
Candidates should have 1-3 years of experience in healthcare or medical billing, strong customer service skills, and proficiency in MS Office.
How do I apply for this position?
Interested candidates can apply through the organization's job portal linked in the job description.
How to apply
Apply directly on Planned Parenthood of Central and Western New York (PPCWNY)'s site. We link straight through — no resume parsing, no profile to fill out.
This listing is aggregated from a third-party source and its summary may be auto-generated, so details can be inaccurate or out of date. ForGood is not the employer and is not liable for the content — please verify everything on Planned Parenthood of Central and Western New York (PPCWNY)'s official posting before applying.