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Planned Parenthood of Central and Western New York

Patient Services Specialist

LocationNiagara Falls, NY, NY
SetupOn-site
LevelEntry
Posted1d ago
Other

Quick answer

Planned Parenthood of Central and Western New York is hiring a full-time Patient Services Specialist in Niagara Falls, NY, paying $18.00 to $20.91/hour, for patient check-in, insurance verification, and customer service.

Role
Patient Services Specialist
Organization
Planned Parenthood of Central and Western New York
Location
Niagara Falls, NY, NY
Work setup
On-site
Level
Entry
Compensation
$18.00 to $20.91/hour
Category
Other

The role

Patient Services Specialist position at Planned Parenthood of Central and Western New York in Niagara Falls, NY, focusing on patient check-in, insurance verification, and customer service.

What you'll do

  • Greet patients, visitors, and colleagues
  • Verify patient demographic and insurance information
  • Schedule and confirm patient appointments
  • Verify insurance eligibility and coverage
  • Assist with patient eligibility screening
  • Collect payment and inform clients of financial responsibility

What it takes

  • High School Diploma or GED preferred
  • 1-3 years of experience in healthcare and/or medical billing
  • Excellent customer service and communication skills
  • Proficiency in MS Office (Word, Excel, Email)
  • Ability to work independently and handle multiple tasks
  • Organized and able to prioritize tasks

What you'll bring

Patient check-in and registrationInsurance verificationCustomer serviceData entry and managementConfidentiality and HIPAA complianceScheduling and rescheduling appointments

How we treat you

Generous Paid Time Off, 10 paid holidays, affordable medical, dental, and vision options, Health Savings Account or Flexible Spending Account, 401(k) with match, and much more

Frequently asked questions

Where is the job located?

The job is located in Niagara Falls, NY, NY.

What is the compensation range?

The compensation range is $18.00 to $20.91/hour.

What are the key qualifications required?

Key qualifications include 1-3 years of experience in healthcare and/or medical billing, excellent customer service and communication skills, and proficiency in MS Office.

How do I apply?

Applications can be submitted through the job posting on the organization's website.

Is the job remote?

The job is in-office with occasional travel to other agency sites.

How to apply

Apply directly on Planned Parenthood of Central and Western New York's site. We link straight through — no resume parsing, no profile to fill out.

Apply now →

This listing is aggregated from a third-party source and its summary may be auto-generated, so details can be inaccurate or out of date. ForGood is not the employer and is not liable for the content — please verify everything on Planned Parenthood of Central and Western New York's official posting before applying.