Patient Navigator
Quick answer
Planned Parenthood of Central and Western New York is hiring an in-office Patient Navigator in Syracuse, NY, paying $18.95-$21.93/hour to connect patients with community resources and improve health outcomes.
- Role
- Patient Navigator
- Organization
- Planned Parenthood of Central and Western New York (PPCWNY)
- Location
- Syracuse, NY
- Work setup
- On-site
- Level
- Mid
- Compensation
- $18.95 to $21.93/hour
- Category
- Programs & Operations
The role
The Patient Navigator at Planned Parenthood of Central and Western New York (PPCWNY) builds relationships with patients and community agencies to address social determinants of health and reduce disparities. This role serves as a primary point of contact for patients, helping them navigate barriers to care such as housing, transportation, and health insurance access. Based in the Syracuse health center, the Navigator researches community resources, manages patient referrals, and maintains detailed encounter documentation. The position requires a collaborative approach to providing compassionate support within a multi-disciplinary team environment.
What you'll do
- Serve as the primary contact for patients regarding social determinants of health and barriers to care.
- Link patients to primary care providers, health insurance, and essential community resources.
- Provide immediate intervention for crisis situations and facilitate warm referrals.
- Document and track patient encounters, outcomes, and referral appointments.
- Network with community agencies and organizations to maintain up-to-date referral databases.
What it takes
- High School Diploma or GED equivalent.
- Minimum of 2 years of relevant community outreach or engagement experience.
- Strong knowledge of Syracuse-area community programs and social service resources.
- Demonstrated ability to advocate for patient access and navigate complex systems.
- Proficiency in Microsoft Office and ability to manage multiple tasks effectively.
What you'll bring
How we treat you
Generous Paid Time Off, 10 paid holidays, affordable medical, dental, and vision options, Health Savings Account or Flexible Spending Account, and 401(k) with match.
Frequently asked questions
Where is this job located and what is the work schedule?
This position is based in the Syracuse health center in Syracuse, NY. It is a full-time role (40 hours per week) primarily scheduled Monday through Friday with occasional evenings and weekends.
What is the compensation for this role?
The pay for the Patient Navigator position ranges from $18.95 to $21.93 per hour, with the exact rate determined by experience and other legal factors.
What are the key qualifications required for this position?
Candidates must have at least 2 years of community outreach experience, a high school diploma or GED, and strong knowledge of social determinants of health in the Syracuse area.
Does the organization offer benefits?
Yes, PPCWNY provides an extensive benefits package including health, dental, and vision insurance, a 401(k) with match, paid time off, and paid holidays.
How to apply
Apply directly on Planned Parenthood of Central and Western New York (PPCWNY)'s site. We link straight through — no resume parsing, no profile to fill out.
This listing is aggregated from a third-party source and its summary may be auto-generated, so details can be inaccurate or out of date. ForGood is not the employer and is not liable for the content — please verify everything on Planned Parenthood of Central and Western New York (PPCWNY)'s official posting before applying.