Patient Access Coordinator
Quick answer
Planned Parenthood of Maryland is hiring an in-office Patient Access Coordinator in Baltimore, MD, to manage patient navigation and support services for reproductive and gender-affirming care.
- Role
- Patient Access Coordinator
- Organization
- Planned Parenthood of Maryland
- Location
- Baltimore, MD
- Work setup
- On-site
- Level
- Mid
- Category
- Programs & Operations
- Apply by
- 2026-12-31
The role
The Patient Access Coordinator at Planned Parenthood of Maryland (PPM) plays a vital role in helping patients navigate barriers to accessing reproductive health, gender-affirming care, and abortion services. This role involves managing specialized funding programs, facilitating care coordination, and resolving logistical challenges for patients. The coordinator works closely with internal and external stakeholders to build sustainable systems that ensure timely and equitable access to care. They will also collect and track program data to support PPM’s strategic access expansion initiatives.
What you'll do
- Coordinate patient appointments and facilitate financial screenings and funding support.
- Manage specialized programs including abortion funding, gender-affirming care, and presumptive eligibility.
- Collaborate with internal and external stakeholders to create workflows for patients with complex needs.
- Collect, track, and report on program metrics and data to inform access expansion initiatives.
- Proactively resolve patient barriers and provide effective case management.
What it takes
- High school diploma or GED required.
- Minimum of 2 years of experience in healthcare patient access support.
- Strong organizational skills and high attention to detail.
- Deep commitment to reproductive justice principles and abortion access.
- Ability to work independently under pressure and manage varying caseloads.
What you'll bring
How we treat you
Medical, Dental, and Vision insurance; Flexible Spending Account; Life, AD&D, Short-Term and Long-Term Disability insurance; Paid Time Off (PTO) and Paid Holidays; Employee Assistance Program; 401(k) Retirement Plan.
Frequently asked questions
Where is this job located?
The primary location is Baltimore, MD, but the role requires working at other health centers within the Planned Parenthood of Maryland network as needed.
What is the compensation for this role?
The compensation is not specified in the job posting.
What are the key qualifications for this position?
Applicants need a high school diploma or GED and at least two years of healthcare patient access experience; bilingual skills in Spanish and English are highly preferred.
How do I apply for this position?
The posting does not provide a specific deadline or external application link, but interested candidates should follow the organization's standard application procedure for Planned Parenthood of Maryland.
How to apply
Apply directly on Planned Parenthood of Maryland's site. We link straight through — no resume parsing, no profile to fill out.
This listing is aggregated from a third-party source and its summary may be auto-generated, so details can be inaccurate or out of date. ForGood is not the employer and is not liable for the content — please verify everything on Planned Parenthood of Maryland's official posting before applying.