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Easterseals MORC

Part-Time Team Support Specialist

LocationWalled Lake, MI 48390, USA
SetupOn-site
LevelEntry
Posted2d ago
Other

Quick answer

Easterseals MORC is hiring a part-time Team Support Specialist at their location in Walled Lake, MI to assist consumers and provide customer service. Benefits include low-cost insurance, retirement plans, paid leave, and more.

Role
Part-Time Team Support Specialist
Organization
Easterseals MORC
Location
Walled Lake, MI 48390, USA
Work setup
On-site
Level
Entry
Category
Other

The role

Easterseals MORC is hiring a part-time Team Support Specialist to assist in making a difference and become part of something bigger than yourself.

What you'll do

  • Engage consumers with empathy regardless of disability or phase of recovery
  • Assist individuals served by addressing inquiries, resolving issues, and fulfilling requests across diverse communication channels
  • Answer and triage internal and external telephone calls
  • Look up new individuals in EMR and add new individual charts when appropriate
  • Enhance engagement and outreach of new individuals

What it takes

  • Two (2) years of responsible full-time clerical experience
  • Excellent customer service skills
  • Ability to make general decisions in accordance with departmental policies and procedures
  • Strong computer knowledge and experience including Microsoft Office
  • Knowledge of modern office equipment, practices, and procedures

What you'll bring

Customer service skillsDecision-making abilityComputer knowledge and experience with Microsoft OfficeExperience with healthcare EHR systems and SalesforceKnowledge of grammarspelling

How we treat you

Low-cost Dental/Health/Vision insurance, Dependent care reimbursement, up to 5 days paid FMLA for maternity, paternity, foster care, and adoption, Generous 401K retirement plan, Paid Leave Options Available, Up to $125 bonus for taking 5 days off in a row, 10 paid holidays and 3 floating holidays (Over 30 days total of paid time off), Wellness Programs, PSLF Employer, Mileage reimbursement in accordance with IRS rate, Free financial planning services through partnerships with the LoVasco Consulting Group, and SoFi, Student loan repayment options, Pet Insurance

Frequently asked questions

Where is the job located?

The job is located at Easterseals MORC in Walled Lake, MI 48390.

What are the compensation details?

Compensation details are not specified in the posting.

What are the key qualifications required?

Key qualifications include two years of responsible full-time clerical experience and excellent customer service skills.

How can I apply for this position?

You can apply now by visiting the job posting page on their website.

How to apply

Apply directly on Easterseals MORC's site. We link straight through — no resume parsing, no profile to fill out.

Apply now →

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