Operations & Security Support Technician
Quick answer
Planned Parenthood Los Angeles is hiring an in-office Operations & Security Support Technician in Los Angeles, CA, paying $35.43-$42.52 per hour to monitor and maintain enterprise IT and security systems during overnight shifts.
- Role
- Operations & Security Support Technician
- Organization
- Planned Parenthood Los Angeles
- Location
- Los Angeles, CA
- Work setup
- On-site
- Level
- Mid
- Compensation
- $35.43 to $42.52 per hour
- Category
- Engineering & Technology
The role
Planned Parenthood Los Angeles is seeking an Operations & Security Support Technician to provide Tier 1-3 technical support and monitoring for their enterprise systems. This role operates during an overnight shift (9pm-5am) to ensure the security, reliability, and accessibility of technology resources at their Downtown Los Angeles headquarters. The technician will handle incident triage, system maintenance, and support for both IT and security infrastructure. This is a vital position focused on maintaining 24/7 operational readiness and supporting organizational security.
What you'll do
- Monitor enterprise IT systems, networks, and applications in a 24/7 environment.
- Serve as the first line of response for overnight IT incidents, providing rapid triage.
- Provide technical support for security and facility operations, including badge and surveillance systems.
- Execute incident response procedures, including containment and documentation.
- Support overnight maintenance, system checks, and patching activities.
What it takes
- Minimum 4 years of experience in IT support, NOC, Service Desk, or infrastructure roles.
- Experience with IT ticketing systems and monitoring platforms.
- Availability to work the required overnight shift of 9pm-5am.
- Reliable transportation for on-site work within LA County.
- Relevant certifications such as CompTIA A+, Network+, or Security+ preferred.
What you'll bring
How we treat you
Medical, dental, and vision coverage; 403(b) retirement plan with 3% match; life/AD&D insurance; short-term disability; flexible spending accounts; commuter benefits; and generous vacation, sick, and holiday time.
Frequently asked questions
What is the work schedule for this position?
This is an in-office, full-time role based in Los Angeles that requires working an overnight shift from 9pm to 5am.
What is the compensation for this role?
The hiring range for this position is $35.43 to $42.52 per hour.
What level of experience is required?
Candidates are required to have at least 4 years of experience in IT support, NOC, Service Desk, or infrastructure roles.
How to apply
Apply directly on Planned Parenthood Los Angeles's site. We link straight through — no resume parsing, no profile to fill out.
This listing is aggregated from a third-party source and its summary may be auto-generated, so details can be inaccurate or out of date. ForGood is not the employer and is not liable for the content — please verify everything on Planned Parenthood Los Angeles's official posting before applying.