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Museum of Science, Boston

Operations Representative

LocationBoston, MA
SetupOn-site
LevelEntry
Posted1d ago
Programs & Operations

Quick answer

The Museum of Science, Boston is hiring an in-office, temporary Operations Representative paying $19.36/hr to provide exceptional guest service and manage visitor operations.

Role
Operations Representative
Organization
Museum of Science, Boston
Location
Boston, MA
Work setup
On-site
Level
Entry
Compensation
$19.36 per hour
Category
Programs & Operations

The role

The Museum of Science, Boston is seeking an Operations Representative to deliver a high-quality guest experience in a fast-paced environment. Responsibilities include managing visitor admissions, supporting theater operations, and assisting with school group check-ins. This is a temporary, in-office role that requires excellent customer service skills and the ability to maintain composure under pressure. The position runs through September 13, 2026.

What you'll do

  • Welcome guests and manage admissions in high-traffic areas.
  • Operate theaters and venues while following safety protocols.
  • Coordinate logistics for school groups, including check-in and lunch rotations.
  • Resolve guest issues promptly and provide accurate information.
  • Assist in building evacuations during emergencies.

What it takes

  • Proven experience in high-volume, fast-paced customer service settings.
  • Ability to maintain professional integrity and composure under pressure.
  • Strong attention to detail.
  • Ability to perform physical tasks including standing for extended periods.
  • Multilingual skills are preferred.

What you'll bring

Customer serviceMultitaskingConflict resolutionCommunicationAttention to detailMultilingualism

Frequently asked questions

Is this position remote or in-office?

This is an in-office position located at the Museum of Science in Boston.

What is the compensation for this role?

The compensation for this position is $19.36 per hour.

What is the duration of this job?

This is a temporary position with a scheduled end date of September 13, 2026.

What are the required working hours?

The work schedule is Friday through Tuesday, from 8:45 am to 5:15 pm.

How to apply

Apply directly on Museum of Science, Boston's site. We link straight through — no resume parsing, no profile to fill out.

Apply now →

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