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Adalat AI

Operations Associate

LocationBengaluru/Remote (India)
SetupHybrid
LevelEntry
Posted1mo ago
Programs & Operations

Quick answer

Role
Operations Associate
Organization
Adalat AI
Location
Bengaluru/Remote (India)
Work setup
Hybrid
Level
Entry
Category
Programs & Operations

The role

Adalat AI is seeking a founding Operations Associate to establish and manage its customer support and success function. This role serves as the critical bridge between the partnerships team, engineering, and judicial users, handling issue triage, bug reporting, and process documentation. You will be responsible for designing SOPs and support workflows from scratch to help scale legal technology across the Indian judiciary. The position requires a highly organized individual who can synthesize field feedback into technical requirements for product improvement.

What you'll bring

Customer SupportCustomer SuccessLegal OperationsTicketing Systems (Jira/Linear/Zendesk)Technical TroubleshootingData Analysis

How we treat you

WFH with flexible work hours, unlimited PTO, networking opportunities within Harvard/MIT/Oxford ecosystems, autonomy and ownership, maternity and paternity leaves, and learning & development resources.

How to apply

Apply directly on Adalat AI's site. We link straight through — no resume parsing, no profile to fill out.

Apply now →

This listing is aggregated from a third-party source and its summary may be auto-generated, so details can be inaccurate or out of date. ForGood is not the employer and is not liable for the content — please verify everything on Adalat AI's official posting before applying.