MRO Customer Support Administrator
Quick answer
Safran UK is hiring an in-office MRO Customer Support Administrator in Croesyceiliog, Gwent, to manage customer orders and administrative support for their aerospace maintenance division.
- Role
- MRO Customer Support Administrator
- Organization
- Safran UK
- Location
- Croesyceiliog, Gwent
- Work setup
- On-site
- Level
- Mid
- Category
- Finance & Administration
The role
Safran Seats is seeking an MRO Customer Support Administrator to join their multidisciplinary team in Croesyceiliog, Gwent. The role involves managing customer orders, processing quotations, and acting as the primary point of contact for MRO service inquiries. The successful candidate will coordinate with internal teams to meet performance targets while ensuring high customer satisfaction through proactive communication. This position plays a key role in the company's growing maintenance, repair, and overhaul operations within the aerospace sector.
What you'll do
- Process customer orders and manage customer order books.
- Issue quotations, delivery notes, and invoices.
- Serve as the primary voice of the customer within the MRO station.
- Coordinate with internal departments to meet performance targets.
- Contribute to cash collection efforts.
What it takes
- Customer service experience in a technical or repair environment.
- Excellent communication and interpersonal skills.
- High proficiency with IT tools, specifically Microsoft Office and Excel.
- Ability to work autonomously and manage multiple priorities.
- Strong team spirit and commitment to process improvement.
What you'll bring
How we treat you
33 days holiday, 10% employer pension contribution, private medical cover, 4x life assurance, salary sacrifice schemes (cycle to work), and access to Safran University.
Frequently asked questions
Where is this position located?
This role is based at the Safran UK site in Croesyceiliog, Gwent.
What is the compensation for this role?
The compensation is not explicitly specified in the job posting.
What kind of experience is required for this role?
Candidates should have previous customer service experience in a technical environment, ideally related to repairs, along with strong IT skills.
How do I apply for this position?
You can apply through the Safran careers portal by submitting your application and demonstrating how your skills align with the role requirements.
How to apply
Apply directly on Safran UK's site. We link straight through — no resume parsing, no profile to fill out.
This listing is aggregated from a third-party source and its summary may be auto-generated, so details can be inaccurate or out of date. ForGood is not the employer and is not liable for the content — please verify everything on Safran UK's official posting before applying.