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Goodwill

Mission Case Worker

LocationChicago, IL
SetupOn-site
LevelEntry
Posted9h ago
Programs & Operations

The role

The Mission Case Worker supports Case Managers by facilitating resource coordination, including initiating referrals and confirming participant eligibility. The role involves conducting needs screenings, maintaining a resource catalog, and tracking service outcomes to ensure effective support. Additionally, the worker provides customer service to seekers and manages documentation to ensure compliance and audit readiness.

What you'll bring

Resource coordinationHuman services supportCustomer serviceCase management systemsMicrosoft OfficeDocumentation management

How to apply

Apply directly on Goodwill's site. We link straight through — no resume parsing, no profile to fill out.

Apply now →