Mission Case Manager

The role

The Mission Case Manager is responsible for implementing strategies and programs to support service seekers in achieving their personal goals. This role involves conducting intakes, developing individualized service plans, and providing ongoing coaching, navigation, and referrals to resources such as housing, employment, and healthcare. The manager maintains accurate documentation of progress while coordinating with internal teams and external community partners. Additionally, they serve as a community ambassador, ensuring services are delivered effectively to diverse populations.

What you'll bring

How to apply

Apply directly on Goodwill's site. We link straight through — no resume parsing, no profile to fill out.