Membership Operations Director
Quick answer
The American Hospital Association (AHA) is hiring a senior Membership Operations Director for its hybrid work schedule based in Washington, D.C. or Chicago, with a salary range of $126,000 to $190,000.
- Role
- Membership Operations Director
- Organization
- American Hospital Association (AHA)
- Location
- Hybrid (Washington, D.C. or Chicago)
- Work setup
- Remote
- Level
- Senior
- Compensation
- Commensurate with related experience. Salary Range - Minimum: $126,000; Midpoint: $158,000; Maximum: $190,000
- Category
- Communications & Marketing
The role
The American Hospital Association (AHA) is seeking a strategic operational leader to oversee membership functions for the American Organization for Nursing Leadership (AONL), focusing on member recruitment, retention, and engagement.
What you'll do
- Develop and execute membership strategies
- Lead annual recruitment, retention, engagement, and revenue planning
- Oversee membership operations, policies, systems, and processes
- Ensure a consistent high-quality member experience
- Analyze operational and financial results to drive continuous improvement
What it takes
- Bachelor's Degree in Business administration, marketing, communications, healthcare administration, nonprofit management or related field
- 7+ years of progressively responsible experience in membership, association management, customer engagement, marketing or related field
- 3+ years of people leadership experience
- Advanced understanding of financial & budget management, operational excellence, strategic planning, business analytics
What you'll bring
How we treat you
Medical/dental coverage (PPO/HMO), vision care, life insurance, short- and long-term disability plans, 401(k), tuition reimbursement, PTO/holidays/health days, wellness programs
Frequently asked questions
Where is the job located?
Hybrid work schedule based in Washington, D.C. or Chicago.
What is the compensation range?
Commensurate with related experience; salary range - minimum: $126,000; midpoint: $158,000; maximum: $190,000.
What are the key qualifications required?
Bachelor's Degree in a relevant field, 7+ years of experience in membership or association management, and 3+ years of people leadership experience.
How to apply
Apply directly on American Hospital Association (AHA)'s site. We link straight through — no resume parsing, no profile to fill out.
This listing is aggregated from a third-party source and its summary may be auto-generated, so details can be inaccurate or out of date. ForGood is not the employer and is not liable for the content — please verify everything on American Hospital Association (AHA)'s official posting before applying.