Member Service Representative - Part Time
Quick answer
The YMCA of Greater Syracuse is hiring an in-office, part-time Member Service Representative in Fayetteville, NY, paying $16.00/hour to support member engagement and front-desk operations.
- Role
- Member Service Representative - Part Time
- Organization
- YMCA of Greater Syracuse
- Location
- Fayetteville, NY
- Work setup
- On-site
- Level
- Entry
- Compensation
- $16.00/hour
- Category
- Programs & Operations
The role
The Member Service Representative at the YMCA of Greater Syracuse is responsible for greeting members, providing facility tours, processing memberships, and handling inquiries with a focus on member retention. This role involves maintaining accurate database records, managing administrative tasks, and fostering a welcoming, inclusive community environment. The incumbent acts as the first point of contact for visitors while upholding the organization's mission and core values.
What you'll do
- Greet members and visitors professionally while controlling facility access.
- Conduct tours for prospective members and process membership sales.
- Maintain member database records and process financial transactions.
- Answer phones and provide accurate information regarding programs and services.
- Participate in member retention strategies and fundraising campaigns.
What it takes
- High school diploma or equivalent.
- Minimum of one year of customer service experience preferred.
- Ability to multitask and work independently.
- Proficiency in basic computer skills and database management.
- Must be able to obtain CPR, AED, and O2 certifications within 30 days of hire.
What you'll bring
Frequently asked questions
Where is this job located?
This position is based in Fayetteville, NY, and is an in-office role at the YMCA.
What is the compensation for this role?
The position pays $16.00 per hour.
What are the primary qualifications needed?
Candidates should have a high school diploma, basic computer skills, and strong customer service abilities, with at least one year of relevant experience preferred.
How do I apply for this position?
Interested candidates can apply through the organization's online job portal as indicated in the job posting.
How to apply
Apply directly on YMCA of Greater Syracuse's site. We link straight through — no resume parsing, no profile to fill out.
This listing is aggregated from a third-party source and its summary may be auto-generated, so details can be inaccurate or out of date. ForGood is not the employer and is not liable for the content — please verify everything on YMCA of Greater Syracuse's official posting before applying.