Member Service Representative - Part Time
Quick answer
The YMCA of Greater Syracuse is hiring an in-office, part-time Member Service Representative in Syracuse, NY, paying $16.00/hour to support member relations and facility operations.
- Role
- Member Service Representative - Part Time
- Organization
- YMCA of Greater Syracuse
- Location
- Syracuse, NY
- Work setup
- On-site
- Level
- Entry
- Compensation
- $16.00/hour
- Category
- Programs & Operations
The role
The Member Service Representative at the YMCA of Greater Syracuse is responsible for greeting members, providing facility tours, and managing membership registrations. The role involves maintaining accurate member databases, handling inquiries, and fostering a welcoming community environment. This part-time position requires strong customer service skills and the ability to work flexible shifts including mornings, afternoons, and evenings.
What you'll do
- Greet members and visitors to ensure a welcoming environment.
- Process membership sales, program registrations, and payments.
- Conduct facility tours for prospective members.
- Maintain accurate records in the member database.
- Answer and route phone calls professionally.
- Ensure branch cleanliness and facility safety through regular monitoring.
What it takes
- High School Diploma or equivalent.
- Minimum of one year of experience in a customer service role.
- Basic computer literacy, including Microsoft Office proficiency.
- Strong verbal communication and interpersonal skills.
- Ability to obtain CPR, AED, and First Aid certifications within 30 days.
What you'll bring
Frequently asked questions
Where is this position located?
This position is based at the YMCA in Syracuse, NY.
What is the compensation for this role?
The compensation for this part-time position is $16.00 per hour.
What are the primary qualifications required?
Candidates should have a high school diploma or equivalent and at least one year of customer service experience. Proficiency in basic computer tasks and strong interpersonal skills are also required.
How do I apply for this job?
You can apply through the organization's job portal linked in the original posting; no specific application deadline is provided.
How to apply
Apply directly on YMCA of Greater Syracuse's site. We link straight through — no resume parsing, no profile to fill out.
This listing is aggregated from a third-party source and its summary may be auto-generated, so details can be inaccurate or out of date. ForGood is not the employer and is not liable for the content — please verify everything on YMCA of Greater Syracuse's official posting before applying.