Member Financial Services Analyst
Quick answer
Amae Health is hiring a remote Member Financial Services Analyst (Pacific Time) paying $52k-$85k plus equity to manage member financial advocacy and insurance navigation for patients with severe mental illness.
- Role
- Member Financial Services Analyst
- Organization
- Amae Health
- Location
- Remote (Pacific Time)
- Work setup
- Remote
- Level
- Mid
- Compensation
- $52,000-$85,000 plus equity ownership
- Category
- Finance & Administration
The role
Amae Health is seeking a Member Financial Services Analyst to support their mission of providing high-acuity, specialized outpatient care for adults with severe mental illness. The role involves managing member-facing communications, navigating complex insurance benefits, and coordinating across departments to ensure seamless access to care. It requires a candidate who can translate complex financial information into clear actions while maintaining a high level of empathy.
What you'll do
- Manage member-facing phone line and email support
- Educate members on Verifications of Benefits (VOBs)
- Serve as primary contact for benefits, authorization status, and financial assistance
- Track prior authorizations and communicate outcomes to internal teams
- Manage the Uninsured Member Tracker and coordinate coverage cases
- Verify coverage through payer portals across multiple markets
- Prepare and review monthly patient statements and resolve billing discrepancies
- Report and suggest improvements for MFS workflows
What it takes
- 2-3+ years of experience in insurance benefits, billing procedures, and prior authorization processes
- Experience using commercial insurance payer portals (Medicare/Medicaid preferred)
- Experience in an externally facing role with patients
- Strong communication skills to translate complex information into clear actions
- High EQ and service orientation
- Familiarity with CRM systems, EMR platforms, and operational documentation practices
What you'll bring
How we treat you
Medical, dental, vision, unlimited PTO, parental leave, and employee well-being programs.
Frequently asked questions
Where is the job located?
The role is remote but requires the ability to operate on Pacific Time.
What is the compensation for this position?
The salary range is $52,000 to $85,000 plus equity ownership.
What are the key qualifications required?
Candidates should have 2-3+ years of experience in insurance benefits and billing, with a strong focus on patient communication and payer portal navigation.
How or when can I apply?
The application process is not specified in the posting.
How to apply
Apply directly on Amae Health's site. We link straight through — no resume parsing, no profile to fill out.
This listing is aggregated from a third-party source and its summary may be auto-generated, so details can be inaccurate or out of date. ForGood is not the employer and is not liable for the content — please verify everything on Amae Health's official posting before applying.