Member Development Representative
Quick answer
GBH is hiring a remote entry-level Member Development Representative with a salary range of $40,480 - $50,600 to support GBH members and constituents.
- Role
- Member Development Representative
- Organization
- GBH
- Location
- Remote
- Work setup
- Remote
- Level
- Entry
- Compensation
- $40,480 - $50,600
- Category
- Development & Fundraising
- Apply by
- 2026-12-31
The role
The Member Development Representative will support GBH members and constituents via phone, email, text, and chat, generate donations, and provide operational support.
What you'll do
- Serve as a point of contact for GBH Members and constituents.
- Support GBH constituency via phone, email, text, and chat support.
- Develop efficiencies using CRM products to record and facilitate all constituent interactions.
- Have a complete understanding of the case coding process - accurately record all member and non-member activity in RevCRM Database.
- Reference internal training-based documents to better support constituents.
- Participate in weekly AMS discussions about process and communication
What it takes
- Bachelor's Degree or equivalent work experience required.
- Minimum 1-2 years in sales, retail, fundraising, or customer service function.
- Knowledge of call center technologies and products (CRM, Communities, Lightning, Einstein) and VolP
- Proficient in Microsoft Office products (Excel, Word, PowerPoint)
- Ability to work independently with limited supervision and as part of a team
- Strong technical aptitude and troubleshooting skills; process oriented supporting continuous process improvements
- Excellent written, verbal, and interdepartmental communication skills
- Knowledge of GBH and non-profit media a plus
What you'll bring
Frequently asked questions
Where is the job located?
The job is remote.
What is the compensation range?
The compensation range is $40,480 - $50,600.
What are the key qualifications required?
Key qualifications include a Bachelor's Degree or equivalent work experience, and 1-2 years in sales, retail, fundraising, or customer service function.
How do I apply?
To apply, contact the Human Resource department by sending an email to [email protected] or by calling 617-300-2000.
Is the job remote?
Yes, the job is remote.
How to apply
Apply directly on GBH's site. We link straight through — no resume parsing, no profile to fill out.
This listing is aggregated from a third-party source and its summary may be auto-generated, so details can be inaccurate or out of date. ForGood is not the employer and is not liable for the content — please verify everything on GBH's official posting before applying.