Member and Donor Services Representative
Quick answer
The Metropolitan Museum of Art is hiring a hybrid Member and Donor Services Representative in the New York area paying $29.87 hourly to manage donor relations and administrative support.
- Role
- Member and Donor Services Representative
- Organization
- The Metropolitan Museum of Art
- Location
- New York, NY (Tri-state/PA area)
- Work setup
- Hybrid
- Level
- Mid
- Compensation
- $29.87 / Hourly
- Category
- Development & Fundraising
The role
The role involves providing high-quality customer service to Members and Donors at The Met. It includes managing inquiries via email and phone, maintaining data integrity in fundraising databases, and supporting administrative tasks within the Institutional Advancement division. The position is essential for maintaining donor relations and ensuring smooth operations for the museum's funding.
What you'll do
- Serve as initial point of service for Members and Donors
- Manage the Member and Donor Services Outlook inbox
- Handle phone inquiries and update constituent records
- Research processing errors and data discrepancies
- Create documentation, communication templates, and FAQs
- Support team members and assist in training new staff
What it takes
- Proficiency with Microsoft Office suite
- Knowledge of ticketing systems and fundraising databases (CRM)
- Strong problem-solving skills
- Ability to work in a collaborative hybrid environment
- Ability to work independently as needed
What you'll bring
How we treat you
Medical, dental, vision, and life insurance; 403(b) retirement plan with match; paid time off (annual, sick, holidays); long-term disability; FSA/HSA; commuter benefits; financial planning services; training assistance; staff discount; subsidized cafeteria; museum pass.
Frequently asked questions
Where is the job located?
The role is based at The Met in New York City, but requires candidates to live within commuting distance of the Tri-state and PA areas.
What is the compensation for this position?
The pay rate is $29.87 per hour.
What are the key qualifications required?
Candidates should have proficiency in Microsoft Office, knowledge of CRM systems, and strong problem-solving skills.
When do I need to apply by?
The application deadline is not specified in the job posting.
How to apply
Apply directly on The Metropolitan Museum of Art's site. We link straight through — no resume parsing, no profile to fill out.
This listing is aggregated from a third-party source and its summary may be auto-generated, so details can be inaccurate or out of date. ForGood is not the employer and is not liable for the content — please verify everything on The Metropolitan Museum of Art's official posting before applying.