Medical Care Assistant & Patient Access Representative
Quick answer
Planned Parenthood Keystone is hiring a hybrid (Harrisburg/Remote) Medical Care Assistant & Patient Access Representative paying $18.25/hour to facilitate reproductive healthcare delivery and patient support.
- Role
- Medical Care Assistant & Patient Access Representative
- Organization
- Planned Parenthood Keystone
- Location
- Harrisburg, PA (Hybrid)
- Work setup
- Hybrid
- Level
- Entry
- Compensation
- $18.25 per hour
- Category
- Programs & Operations
The role
Planned Parenthood Keystone is seeking a full-time Medical Care Assistant & Patient Access Representative to support patient operations in Harrisburg and remotely. This dual-role position manages front desk duties, patient intake, and clinical back-office assistance, including abortion care support and telehealth coordination. The role requires a candidate committed to reproductive health equity, excellent communication, and the ability to multitask in a fast-paced environment.
What you'll do
- Perform front desk operations including scheduling, patient registration, and insurance verification.
- Provide patient intake counseling regarding reproductive health, birth control, and pregnancy options.
- Assist medical providers with clinical procedures, lab testing, and infection control protocols.
- Support abortion care services, including surgical assistance and informed consent audio visits.
- Handle inbound patient calls, pharmacy prior authorizations, and medical record requests.
What it takes
- High school diploma or equivalent.
- Basic knowledge of medical terminology and healthcare procedures.
- Excellent verbal communication and empathetic customer service skills.
- Strong attention to detail for medical record and insurance documentation.
- Ability to travel to the Harrisburg center with reliable transportation.
What you'll bring
How we treat you
Medical, dental, and vision coverage, life/AD&D insurance, short and long-term disability, and generous vacation/holiday leave.
Frequently asked questions
Is this position remote or in-office?
This role is hybrid, requiring in-person work at the Harrisburg center on Mondays and Wednesdays, and remote work on Tuesdays and Thursdays.
What is the compensation for this role?
The position pays $18.25 per hour, and Planned Parenthood Keystone does not negotiate salaries due to their commitment to pay equity.
What kind of qualifications are required?
Applicants need a high school diploma or equivalent, basic medical terminology knowledge, strong communication skills, and the ability to navigate healthcare software systems.
How do I apply for this position?
The job description does not specify an application deadline; interested candidates should apply through the Planned Parenthood Keystone careers portal.
How to apply
Apply directly on Planned Parenthood Keystone's site. We link straight through — no resume parsing, no profile to fill out.
This listing is aggregated from a third-party source and its summary may be auto-generated, so details can be inaccurate or out of date. ForGood is not the employer and is not liable for the content — please verify everything on Planned Parenthood Keystone's official posting before applying.