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Goodwill Greater Milwaukee & Chicago

Lead Retail Associate

Location190 N Broadway St, Milwaukee, WI 53202
SetupOn-site
LevelEntry
Postedjust now ago
Programs & Operations

Quick answer

Goodwill Greater Milwaukee & Chicago is hiring an in-office Lead Retail Associate in Milwaukee, WI, paying $16 per hour to oversee daily store operations and staff performance.

Role
Lead Retail Associate
Organization
Goodwill Greater Milwaukee & Chicago
Location
190 N Broadway St, Milwaukee, WI 53202
Work setup
On-site
Level
Entry
Compensation
$16 USD per hour
Category
Programs & Operations

The role

The Lead Retail Associate provides daily direction for store operations, including staff scheduling, production processes, and customer service. This role involves monitoring quality standards, resolving employee and customer concerns, and ensuring a safe and orderly work environment. The position requires a hands-on approach to leadership, including inventory oversight and maintaining community engagement as a brand ambassador.

What you'll do

  • Direct daily store tasks including associate schedules and recovery processes.
  • Oversee coverage at POS stations and donation intake areas.
  • Monitor production quality and motivate the team to meet goals.
  • Serve as a service experience leader to assist customers and employees.
  • Ensure a safe work environment and compliance with company policies.

What it takes

  • Previous work experience in a retail or production environment is preferred.
  • Ability to work a flexible schedule including nights and weekends.
  • Forklift certification may be required at the specific site.
  • Strong communication skills and situational adaptability.
  • Ability to perform physical tasks including lifting up to 50 pounds.

What you'll bring

Team leadershipCustomer serviceProject managementConflict resolutionInventory production monitoringSafety compliance

How we treat you

Competitive benefit program including medical, dental, vision, short and long-term disability, life insurance, retirement plan, and paid time off (PTO).

Frequently asked questions

Where is this job located?

This position is located at the Broadway Store at 190 N Broadway St in Milwaukee, WI.

What is the compensation for this role?

The position pays $16 USD per hour.

What are the core requirements for this position?

Candidates should have retail or production experience, the ability to work a flexible schedule, and be capable of meeting physical requirements like lifting up to 50 pounds.

How do I apply for this job?

You can apply through the job portal by clicking the 'Apply now' button on the official posting page.

How to apply

Apply directly on Goodwill Greater Milwaukee & Chicago's site. We link straight through — no resume parsing, no profile to fill out.

Apply now →

This listing is aggregated from a third-party source and its summary may be auto-generated, so details can be inaccurate or out of date. ForGood is not the employer and is not liable for the content — please verify everything on Goodwill Greater Milwaukee & Chicago's official posting before applying.