Lead IT Support Engineer
Quick answer
Hillspire is hiring a remote Lead IT Support Engineer (West Coast offices) to provide technical guidance and support for their IT team.
- Role
- Lead IT Support Engineer
- Organization
- Hillspire
- Location
- West Coast offices, remote with occasional travel
- Work setup
- Remote
- Level
- Senior
- Category
- Engineering & Technology
- Apply by
- 2026-12-31
The role
Provide technical guidance, mentoring, and daily work coordination for IT support team members across West Coast offices.
What you'll do
- Provide technical guidance, mentoring, and daily work coordination for IT support team members.
- Serve as an escalation point for complex issues.
- Coordinate support coverage, ticket assignments, and workload across West Coast offices.
- Administer and optimize Jira Service Management, Confluence, and IT asset-management workflows.
- Support conference rooms, audiovisual systems, executive meetings, and hybrid events.
- Provide occasional after-hours or emergency support for business-critical issues.
What it takes
- Bachelor’s degree in information technology, computer science, or a related discipline
- Seven or more years of progressive IT support experience
- Experience supporting executives and users in a high-touch environment
- Advanced experience administering Google Workspace
- Hands-on experience with identity management, MDM, endpoint security, ITSM, and collaboration platforms
- Experience supervising, mentoring, or providing technical leadership to junior IT professionals
What you'll bring
Frequently asked questions
Where is the job located?
West Coast offices, remote with occasional travel.
What is the compensation range?
Not specified.
What are the key qualifications required?
Bachelor’s degree in IT or related field, 7+ years of experience, Google Workspace administration, MDM and endpoint security experience.
How do I apply for this position?
Please submit your application by [12/31] to the Hillspire HR department.
How to apply
Apply directly on Hillspire's site. We link straight through — no resume parsing, no profile to fill out.
This listing is aggregated from a third-party source and its summary may be auto-generated, so details can be inaccurate or out of date. ForGood is not the employer and is not liable for the content — please verify everything on Hillspire's official posting before applying.