Lead Donor Support Counselor III
Quick answer
The American Red Cross is hiring a Lead Donor Support Counselor III in Charlotte, NC for $25.91 per hour to ensure donor health and provide education and counseling.
- Role
- Lead Donor Support Counselor III
- Organization
- American Red Cross
- Location
- Charlotte, NC
- Work setup
- On-site
- Level
- Senior
- Compensation
- $25.91 per hour
- Category
- Other
The role
The American Red Cross is seeking a Lead Donor Support Counselor III in Charlotte, NC. This role involves ensuring donor health and providing education and counseling.
What you'll do
- Ensure donors with abnormal or unexpected test results are deferred and appropriately notified.
- Create education materials regarding risk behaviors, precautions and possible future implications to health providing appropriate community referrals to donors and coach counselors how to educate donors sensitively.
- Counsel blood donors who require the most tact and sensitivity, including where there are changes in eligibility status and eligibility for reentry testing.
- Identify where donor information gathered during counseling sessions require follow-up (such as identifying suspect products and retrieval, upgrading Deceased Donor Registration or notifying outside agencies of infectious disease risk).
- Manage follow-up studies and testing and ensure case files are accurately maintained.
- Support and supervise staff by assigning work, determining priorities, monitoring timelines, training, and ensuring team coverage for lunch and break periods.
What it takes
- Bachelor's degree in health science, biology, nursing or a related field required
- Minimum 5 years of related hospital, laboratory, infectious disease or sexually transmitted disease clinic setting experience or equivalent combination of education and related experience required
- Ability to work on a team. The ability to interact effectively with others is required.
- Intermediate to advanced level computer skills with Microsoft Office applications in a Windows environment is required.
What you'll bring
How we treat you
Medical, Dental Vision plans; Health Spending Accounts & Flexible Spending Accounts; PTO; Holidays; 401K with up to a 6% match; Paid Family Leave; Employee Assistance; Disability and Insurance: Short + Long Term; Service Awards and recognition
Frequently asked questions
Where is the job located?
The job is located in Charlotte, NC.
What is the compensation for this position?
The starting hourly rate for this position is $25.91.
What are the key qualifications required for this role?
A Bachelor's degree and at least 5 years of related experience are required.
How do I apply for this job?
You can apply now by visiting the Candidate Home page on your preferred browser.
How to apply
Apply directly on American Red Cross's site. We link straight through — no resume parsing, no profile to fill out.
This listing is aggregated from a third-party source and its summary may be auto-generated, so details can be inaccurate or out of date. ForGood is not the employer and is not liable for the content — please verify everything on American Red Cross's official posting before applying.