Kaizen and Process Improvement Consultant

The role

The International Telecommunication Union (ITU) is seeking a Kaizen and Process Improvement Consultant to facilitate improvement initiatives across the Information Services Department (ISD) and business digital systems.

What you'll do

• Facilitate Kaizen workshops and improvement cycles for key ITU business and digital processes
• Support the design, documentation, and optimization of workflows under the transformation plans
• Introduce and apply Lean/Kaizen methodologies, tools, and problem-solving techniques across ISD teams
• Coach ISD staff and managers to embed a culture of continuous improvement and structured problem-solving
• Develop and maintain performance dashboards and visual management systems
• Support change management and communication related to process improvement initiatives

What it takes

• Advanced university degree in industrial engineering, business process management, organizational development, information systems, or related field
• At least seven (7) years of experience in process improvement, Lean/Kaizen facilitation, and organizational efficiency
• Proven track record in facilitating Kaizen events and implementing continuous improvement programs
• Experience in international organizations or large federated enterprises is desirable
• Knowledge of English at advanced level
• Knowledge of French would be an advantage

What you'll bring

How to apply

Apply directly on International Telecommunication Union (ITU)'s site. We link straight through — no resume parsing, no profile to fill out.

This listing is aggregated from a third-party source and its summary may be auto-generated, so details can be inaccurate or out of date. ForGood is not the employer and is not liable for the content — please verify everything on International Telecommunication Union (ITU)'s official posting before applying.