Junior Service Delivery Analyst
Quick answer
The World Bank is hiring a Junior Service Delivery Analyst in Riyadh, Saudi Arabia, to provide onsite IT support, ensuring operational continuity and enhancing user experience. The role involves end-user support, network management, and IT security compliance.
- Role
- Junior Service Delivery Analyst
- Organization
- World Bank
- Location
- Riyadh, Saudi Arabia
- Work setup
- On-site
- Level
- Entry
- Category
- Engineering & Technology
The role
The World Bank is seeking a Junior Service Delivery Analyst to provide onsite IT support at the Riyadh Hub Office, ensuring operational continuity and enhancing user experience through end-user support, network and infrastructure management, and IT asset and security compliance.
What you'll do
- Provide end-user technical support
- Maintain network and infrastructure
- Manage IT assets and inventory
- Ensure IT security and compliance
- Support service management and reporting
- Provide project and change support
What it takes
- Master's degree in Information Technology, Computer Science, or a related field
- Minimum of two years of IT support experience
- Experience with Microsoft 365 and Windows 11 environments
- Familiarity with network troubleshooting and ITSM platforms
- Proficiency in English and Arabic
- Strong problem-solving and communication skills
What you'll bring
Frequently asked questions
Where is the job located?
The job is located in Riyadh, Saudi Arabia.
What is the compensation?
Compensation is not specified in the job posting.
What are the key qualifications required?
Key qualifications include a Master's degree in Information Technology, at least two years of IT support experience, and proficiency in English and Arabic.
How do I apply?
To apply, visit the World Bank's job portal and follow the instructions to submit your application.
Is the job remote?
The job is in-office at the Riyadh Hub Office.
How to apply
Apply directly on World Bank's site. We link straight through — no resume parsing, no profile to fill out.
This listing is aggregated from a third-party source and its summary may be auto-generated, so details can be inaccurate or out of date. ForGood is not the employer and is not liable for the content — please verify everything on World Bank's official posting before applying.
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