IT Technician
Quick answer
Mainstream Nonprofit Solutions is hiring an in-office IT Technician in Overland Park, KS, paying an average of $20.80 per hour to provide technical support and equipment maintenance.
- Role
- IT Technician
- Organization
- Mainstream Nonprofit Solutions
- Location
- Overland Park, KS
- Work setup
- On-site
- Level
- Entry
- Compensation
- $20.80 per hour
- Category
- Engineering & Technology
The role
Mainstream Nonprofit Solutions is seeking an IT Technician in Overland Park, KS, to provide technical support and ensure smooth organizational operations. The role involves managing helpdesk tickets, provisioning user accounts, and troubleshooting equipment to support staff. The successful candidate will join a collaborative team dedicated to strengthening families through technology-driven service excellence.
What you'll do
- Provision user accounts and resolve connectivity issues
- Troubleshoot hardware and equipment abnormalities
- Manage helpdesk tickets to meet service level agreements
- Provide regional staff support with occasional travel
- Collaborate with the IT team on continuous improvements
What it takes
- High School diploma or GED
- Prior experience in computer systems or helpdesk setting preferred
- Valid driver’s license
- Ability to meet agency underwriting standards
- Detail-oriented and proactive problem-solving skills
What you'll bring
How we treat you
Flexible scheduling, 20 personal leave days in the first year increasing to 25, 12 paid holidays, longevity bonuses, and tuition reimbursement.
Frequently asked questions
Where is this job located?
This position is based in Overland Park, KS, and involves supporting staff in the assigned region with occasional travel required.
What is the compensation for this role?
The average hourly rate for this IT Technician position is $20.80, which includes wages, incentives, bonuses, overtime, and shift differentials.
What qualifications are required to apply?
Candidates must have a High School diploma or GED and a valid driver's license, while prior helpdesk or computer systems experience is preferred.
How do I apply for this position?
Interested candidates should visit www.tfifamily.org/employment to apply and are also required to complete a 5-7 minute Predictive Index assessment via the link provided in the job posting.
How to apply
Apply directly on Mainstream Nonprofit Solutions's site. We link straight through — no resume parsing, no profile to fill out.
This listing is aggregated from a third-party source and its summary may be auto-generated, so details can be inaccurate or out of date. ForGood is not the employer and is not liable for the content — please verify everything on Mainstream Nonprofit Solutions's official posting before applying.