IT Technician
Quick answer
Mainstream Nonprofit Solutions is hiring an in-office IT Technician in Wichita Falls, TX, paying $20.80 per hour to provide technical support and manage helpdesk operations.
- Role
- IT Technician
- Organization
- Mainstream Nonprofit Solutions
- Location
- Wichita Falls, TX
- Work setup
- On-site
- Level
- Entry
- Compensation
- $20.80 per hour
- Category
- Engineering & Technology
The role
Mainstream Nonprofit Solutions is seeking a dedicated IT Technician to provide technical support and ensure smooth operations for their team in Wichita Falls, TX. The role involves provisioning user accounts, resolving connectivity issues, and managing helpdesk tickets to support staff in the region. The ideal candidate is a detail-oriented problem solver who is eager to contribute to the organization's mission of strengthening families. This position offers on-the-job training, competitive leave benefits, and the opportunity to collaborate within a forward-thinking IT team.
What you'll do
- Provision user accounts and resolve connectivity issues.
- Troubleshoot and resolve equipment abnormalities.
- Manage helpdesk tickets to meet service level agreements.
- Provide technical support to staff within the assigned region.
- Collaborate with the IT team on process innovation and improvement.
What it takes
- High School diploma or GED required.
- Prior experience in computer systems or helpdesk setting preferred.
- Valid driver’s license.
- Ability to meet agency underwriting standards.
- Proactive, detail-oriented problem-solving skills.
What you'll bring
How we treat you
20 personal leave days in the first year increasing to 25, 12 paid holidays, longevity bonuses, tuition reimbursement, and flexible scheduling.
Frequently asked questions
Where is this IT Technician position located?
This position is located in Wichita Falls, TX, and requires occasional travel to support staff in the assigned region.
What is the compensation for this role?
The average hourly rate for this position is $20.80, which includes wages, incentives, bonuses, overtime, and shift differentials.
What are the key qualifications required for this job?
Candidates must have a High School diploma or GED and a valid driver's license, with prior helpdesk or computer systems experience being preferred.
How do I apply for this position?
Interested candidates should visit the TFI Family employment page at www.tfifamily.org/employment and complete the required Predictive Index assessment provided in the job posting.
How to apply
Apply directly on Mainstream Nonprofit Solutions's site. We link straight through — no resume parsing, no profile to fill out.
This listing is aggregated from a third-party source and its summary may be auto-generated, so details can be inaccurate or out of date. ForGood is not the employer and is not liable for the content — please verify everything on Mainstream Nonprofit Solutions's official posting before applying.