IT Operations Intern
Quick answer
NPR is hiring an on-site, full-time IT Operations Intern in Washington, D.C., paying $20.00/hour to provide technical support and troubleshooting for staff hardware and applications.
- Role
- IT Operations Intern
- Organization
- NPR
- Location
- Washington, D.C.
- Work setup
- On-site
- Level
- Entry
- Compensation
- $20.00 per hour
- Category
- Engineering & Technology
- Apply by
- 2026-06-14
The role
NPR is seeking an IT Operations Intern to provide technical support and troubleshooting for staff in a fast-paced media environment. The intern will assist with hardware, software, account management, and network connectivity while working alongside the IT team to resolve technical incidents. This role is an excellent opportunity for students or recent graduates to gain hands-on experience in enterprise IT operations.
What you'll do
- Provide end-user support for in-person and remote technical incidents
- Diagnose and troubleshoot issues with hardware, mobile devices, and peripherals
- Administer user and computer accounts via Active Directory and Azure
- Monitor, triage, and take ownership of support incidents
- Create knowledgebase articles for repeatable technical processes
What it takes
- Current student or recent graduate (within 12 months) in an accredited program
- Proficiency in Microsoft Office and PC/Mac/mobile troubleshooting
- Strong customer service and interpersonal communication skills
- Ability to prioritize tasks in a deadline-driven environment
- Attention to detail and experience with process execution
What you'll bring
How we treat you
403(b) retirement plan, transit commuter benefits, credit union membership, on-site Wellness Center and fitness center, EAP, and holiday/sick leave for those working 30+ hours.
Frequently asked questions
Where is this internship located?
This is an on-site role based at NPR's headquarters in Washington, D.C.
What is the compensation for this position?
The position pays $20.00 per hour.
When is the deadline to apply?
Applications must be submitted by Sunday, June 14th, at 11:59 pm ET.
What are the core qualifications needed?
Candidates should be current students or recent graduates with strong troubleshooting skills, familiarity with Microsoft Office, and exceptional customer service abilities.
How to apply
Apply directly on NPR's site. We link straight through — no resume parsing, no profile to fill out.
This listing is aggregated from a third-party source and its summary may be auto-generated, so details can be inaccurate or out of date. ForGood is not the employer and is not liable for the content — please verify everything on NPR's official posting before applying.